Gainsight Claimed Company

EMPLOYEE PARTICIPANTS: 135

TOTAL RATINGS: 2042

Pendo Claimed Company

EMPLOYEE PARTICIPANTS: 428

TOTAL RATINGS: 7438

Gainsight vs Pendo

Compare Gainsight versus Pendo for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 135 employees and customers of Gainsight and 428 employees and customers of Pendo.

Gainsight

Gainsight's brand is ranked #663 in the list of Global Top 1000 Brands, as rated by customers of Gainsight. Their current valuation is $500.00M.

Pendo

Pendo's brand is ranked #861 in the list of Global Top 1000 Brands, as rated by customers of Pendo.

4.1/5

Product Quality

4.1/5

4/5

Pricing

4.1/5

4.2/5

Customer Service

3.7/5

NPS Score

65%	Promoters
13%	Passive
22%	Detractors

NPS Score

64%	Promoters
16%	Passive
20%	Detractors

Net Promoter Score
Winner by 1

See how Gainsight compares to its competitors

Totango

ChurnZero

Working at Gainsight vs Working at Pendo

96 / 100

CEO Rating
Winner by 4%

Todd Olson

92 / 100

CEO Rating

Gainsight

Gainsight doesn't have enough ratings to calculate the Team Culture Ratings.

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Pendo

Employees at Pendo rate their CEO, Todd Olson, 92/100. This score is 4% lower than the scores of Gainsight's CEO, Nick Mehta. Employees in the Admin and IT departments rate Todd Olson the highest.

CEO Score 96

CEO Score

CEO Score 92

Overall Culture 88

Overall Culture

Overall Culture 90

eNPS

Gender Score 88

Gender Score

Gender Score 88

Diversity Score 89

Diversity Score

Diversity Score 88

Perk And Benefits 88

Perk And Benefits

Perk And Benefits 92

Professional Dev. 81

Professional Dev.

Professional Dev. 74

Overall Culture at Gainsight vs Pendo

/ 100

Gainsight

Employees at Gainsight rate their Overall Culture a 88/100, with IT and HR as the two departments that rate their experience the highest.

/ 100

Pendo

Employees at Pendo rate their Overall Culture a /100, with IT and Admin as the two departments that rate their experience the highest.

Overall Culture
Winner by 2%

Gainsight
Pendo90

Employee Net Promoter Score at Gainsight vs Pendo

eNPS

Gainsight

100 Promoters 81%

13 Passives 10%

11 Detractors 9%

eNPS

Pendo

341 Promoters 85%

44 Passives 11%

18 Detractors 4%

Employee Net Promoter Score
Winner by %

Gainsight
Pendo79

Gender Score at Gainsight vs Pendo

/ 100

Gainsight

Employees at Gainsight rate their Gender Score a 88/100, with HR and Marketing as the two departments that rate their experience the highest.

Tied

/ 100

Pendo

Employees at Pendo rate their Gender Score a /100, with Admin and HR as the two departments that rate their experience the highest.

Tied

Gainsight
Pendo88

Diversity Score at Gainsight vs Pendo

/ 100

Gainsight

Employees at Gainsight rate their Diversity Score a 89/100, with Marketing and Engineering as the two departments that rate their experience the highest.

Diversity Score
Winner by 1%

/ 100

Pendo

Employees at Pendo rate their Diversity Score a /100, with Customer Success and Engineering as the two departments that rate their experience the highest.

Gainsight89
Pendo

Perk and Benefits Score at Gainsight vs Pendo

/ 100

Gainsight

Employees at Gainsight rate their Perk and Benefits Score a 88/100, with Operations and IT as the two departments that rate their experience the highest.

/ 100

Pendo

Employees at Pendo rate their Perk and Benefits Score a /100, with Design and Admin as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 4%

Gainsight
Pendo92

Professional Development Score at Gainsight vs Pendo

/ 100

Gainsight

Employees at Gainsight rate their Professional Development Score a 81/100, with Marketing and HR as the two departments that rate their experience the highest.

Professional Development Score
Winner by 7%

/ 100

Pendo

Employees at Pendo rate their Professional Development Score a /100, with HR and Customer Success as the two departments that rate their experience the highest.

Gainsight
Pendo74

Leadership Culture Ratings vs Pendo

Gainsight

92 / 100

Leadership Culture Ratings vs Pendo
Winner by 1%

Pendo

91 / 100

Gainsight rates % higher than Pendo on Leadership Culture Ratings vs Pendo Ratings based on looking at 1852 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get valuable feedback on how to improve at work?" and "Do Your Company Leaders Do What They Should to Retain You as an Employee?".

Gainsight
Pendo91

Compensation Culture Ratings vs Pendo

Gainsight rates % lower than Pendo on Compensation Culture Ratings vs Pendo Ratings based on looking at 1441 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "What is the best part about your compensation package?".

Gainsight
Pendo91

Team Culture Ratings vs Pendo

Gainsight rates % lower than Pendo on Team Culture Ratings vs Pendo Ratings based on looking at 1368 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "Are your company's meetings effective?".

Gainsight
Pendo96

Environment Culture Ratings vs Pendo

Gainsight rates % lower than Pendo on Environment Culture Ratings vs Pendo Ratings based on looking at 1427 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "Is your work environment positive or negative?".

Gainsight
Pendo85

Sentiment Culture Ratings vs Pendo

Gainsight rates % lower than Pendo on Sentiment Culture Ratings vs Pendo Ratings based on looking at 1410 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "Are you typically excited about going to work each day?".

Gainsight
Pendo94