StubHub – Ive been trying to get one of the employees to let me talk to someone higher up who can help me. They all refuse! My issue still hasnt been resolved. And im definitely never using stubhub again. Terrible customer service.

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StubHub Claimed Company

StubHub is an online ticket marketplace enabling fans to buy and sell tickets to live events. StubHub is dedicated to revolutionizing the live event industry, with a mission to give fans more choices and a more transparent ticket buying experience, while providing content owners a way to reach more fans. read more

This company is accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 84

TOTAL RATINGS: 2446

CEO: Eric H. Baker

Ive been trying to get one of the employees to let me talk to someone higher up who can help me. They all refuse! My issue still hasnt been resolved. And im definitely never using stubhub again. Terrible customer service.

Other Employee Reviews for StubHub

Briefly describe your overall experience at your company

I have been with StubHub for almost a decade and have found that anyone who can offer subject expertise, effective influence and be productive can continue to grow and be valuable to the company. We do things that matter in a fun industry.

Briefly describe your overall experience at your company

I'm really happy with the work I've been doing at StubHub - our entire organization has a great, strategic vision for what's upcoming, while also ensuring that our existing product / company remain successful. The team is also full of incredibly smart, driven, and humble people, which is great.

Briefly describe your overall experience at your company

Being relatively new, I'm still getting acclimated. With that said it appears to be a role with a tremendous upside for compensation & reward, and a great time to join with an exciting rebranding initiative.

Briefly describe your overall experience at your company

I've been really happy with the team - it's great to be part of something that's growing and bringing joy into people's lives.

Briefly describe your overall experience at your company

Opportunity to improve not only existing approaches but also to envision entirely new avenues. This included ideating success metrics, implementing new tools/processes, and creating entirely new teams. By creating growth this way, we are now able to achieve outsized results.

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