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Support.com, Inc. is a leading provider of customer and tech support solutions and security software with a global network of home-based experts. read more

EMPLOYEE PARTICIPANTS: 46

TOTAL RATINGS: 649

CEO: Lance Rosenzweig

Support.com Company Culture

Support.com Culture

This score is derived from employee ratings & reviews

3.7/5

Support.com's Overall Culture is rated B-

Top Rated Culture Dimensions

Professional Development

A+

Environment

A-

Diversity

Manager

Meetings

B-

Support.com CEO

Bottom 25%Bottom 25% of Similar Size Companies on Comparably

Lance Rosenzweig

60 /100

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Gender Score How positively women rate their overall experience at Support.com

Bottom

15%

Support.com currently ranks in the Bottom 15% of similarly sized companies on Comparably

Diversity Score How positively minorities rate their overall experience at Support.com

Top

25%

Support.com currently ranks in the Top 25% of similarly sized companies on Comparably

eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"

Top 50%Top 50% of Similar Size Companies on Comparably

-4

eNPS Score

45%	Promoters
6%	Passives
49%	Detractors

Support.com Culture Video

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Mission, Vision, & Values

To provide outstanding support & security solutions with our home-based IoT experts and proprietary software that generate profound benefits for customers, employees, and the planet

Learn More

Support.com Culture At a Glance

Overall, the 46 Support.com employees give their leadership a grade of C+, or Top 50% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Support.com are not very pleased with their total compensation at Support.com, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Support.com are generally satisfied with their team. 46 Participants grade the quality of their coworkers a C+. The majority believe the meetings at Support.com are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Support.com believe the environment at Support.com is positive. Most Participants believe the pace of work at Support.com is comfortably fast. About 90% of the employees at Support.com work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Support.com are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Support.com has 550 employees. 46 employees at Support.com have reviewed Support.com across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago. Overall, the 46 Support.com employees give their leadership a grade of C+, or Top 50% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.Employees at Support.com are not very pleased with their total compensation at Support.com, which includes a combination of pay, stock and equity, and benefits. Overall, employees at Support.com are generally satisfied with their team. 46 Participants grade the quality of their coworkers a C+. The majority believe the meetings at Support.com are effective, and the majority look forward to interacting with their coworkers.The majority of employees at Support.com believe the environment at Support.com is positive. Most Participants believe the pace of work at Support.com is comfortably fast. About 90% of the employees at Support.com work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.Overall, the employees at Support.com are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.