84
out of 100
Support.com Claimed Company
Support.com, Inc. is a leading provider of customer and tech support solutions and security software with a global network of home-based experts. read more
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Support.com Competitors
Support.com competitors include Macquarie Group, Wipro Limited, HCLTech, Cognizant Technology Solutions and Infosys. Support.com ranks 1st in Diversity Score on Comparably vs its competitors. See below how Support.com compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
6th
eNPS Rank
4th
Gender Rank
6th
Diversity Rank
1st
Product Quality
6th
NPS Rank
4th
Pricing Rank
6th
Customer Service
6th
See Support.com Culture vs Competitors:
Support.com Competitors at a Glance
CEO Ratings Comparison
Support.com's CEO Score Ranks 6th
40 Employees at Support.com rate Lance Rosenzweig a 60 out of 100, which ranks them 6th below Infosys' CEO,Salil Parekh. Last rating was months ago.
- 1st
Shemara WikramanayakeMacquarie Group125 Employees at Macquarie Group rate Shemara Wikramanayake a 84 out of 100, which ranks them 1st out of Support.com's competitors. Last rating was months ago.
- 2nd
Thierry DelaporteWipro Limited77out of 100595 Employees at Wipro Limited rate Thierry Delaporte a 77 out of 100, which ranks them 2nd out of Support.com's competitors. Last rating was 2 months ago.
- 3rd
C VijayakumarHCLTech76out of 100517 Employees at HCLTech rate C Vijayakumar a 76 out of 100, which ranks them 3rd out of Support.com's competitors. Last rating was 5 days ago.
- 4th
Brian HumphriesCognizant Technology Solutions69out of 100811 Employees at Cognizant Technology Solutions rate Brian Humphries a 69 out of 100, which ranks them 4th out of Support.com's competitors. Last rating was months ago.
- 5th
Salil ParekhInfosys68out of 100747 Employees at Infosys rate Salil Parekh a 68 out of 100, which ranks them 5th out of Support.com's competitors. Last rating was 2 days ago.
Product Quality Score Comparison
Support.com Ranks 6th in Product Quality Score
8 Customers rate Support.com's Product Quality Score a 3.2/5, which ranks it 6th against its competitors, below Cognizant Technology Solutions.
NPS Comparison
Support.com Ranks 4th in Net Promoter Score
9 Customers rate Support.com's Net Promoter Score a 12, which ranks it 4th against its competitors, below Infosys. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Support.com to a friend?”.
Pricing Score Comparison
Support.com Ranks 6th in Pricing Score
8 Customers rate Support.com's Pricing Score a 3.3/5, which ranks it 6th against its competitors, below Cognizant Technology Solutions.
Customer Service Comparison
Support.com Ranks 6th in Customer Service
8 Customers rate Support.com's Customer Service a 3.2/5, which ranks it 6th against its competitors, below Cognizant Technology Solutions.
Overall Culture Score Comparison
Support.com Ranks 4th in Overall Culture Score
46 Employees rate Support.com's Overall Culture a 70/100, which ranks it 4th against its competitors, below HCLTech. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Support.com Ranks 4th in Employee Net Promoter Score
35 Employees rate Support.com's Employee Net Promoter Score a -4, which ranks it 4th against its competitors, below HCLTech. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Support.com to a friend?”.
Gender Score Comparison
Support.com Ranks 6th in Gender Score
11 Employees rate Support.com's Gender Score a 56/100, which ranks it 6th against its competitors, below Infosys. The Gender Score tracks how positively women rate their experience at Support.com.
Diversity Score Comparison
Support.com Ranks 1st in Diversity Score
9 Employees rate Support.com's Diversity Score a 76/100, which ranks it 1st against its competitors. The Diversity Score tracks how positively diverse employees rate their experience at Support.com.
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