Support.com, Inc. is a leading provider of customer and tech support solutions and security software with a global network of home-based experts. read more

EMPLOYEE PARTICIPANTS: 46

TOTAL RATINGS: 649

CEO: Lance Rosenzweig

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Support.com Interviews

Learn more about the overall interview process at Support.com from current employees. The majority of Support.com employees think the interviews are average and rate their experience a B+ or 79/100. The average employee completed 3 interviews and waited 2-4 weeks for a response.

In general, based on 649 ratings and 46 employees, Support.com has an overall culture score of B- or 70/100. Support.com is ranked in the Top 40% of similar sized companies on Comparably. The Operations department and the Customer Support department are the most satisfied with their experience at Support.com. However, Female employees, the Customer Support department, and employees with Entry Level experience are the least satisfied.

Interview Sentiment

Top 5%Top 5% of Similar Size Companies on Comparably

out of 100

Interview Experience

Top 20%Top 20% of Similar Size Companies on Comparably

B+

Support.com is in the Top 20% of Similar Size Companies

Culture Score

Top 40%Top 40% of Similar Size Companies on Comparably

B-

Support.com is in the Top 40% of Similar Size Companies

out of 100

How would you rate the interview process at your company?

Answer	Percent
Applied online	50%
Referral	50%
Recruiter	0%
Other	0%
Networking	0%

How did you get your first interview at your current company?

Answer	Percent
Very Difficult	4%
Difficult	14%
Average	68%
Easy	9%
Very Easy	5%

How difficult would you rate the interview process at your current company?

Answer	Percent
Yes	100%
No	0%

Did your interview process give you a good representation of the culture at your company?

Answer	Percent
Same day	0%
Within a week	50%
1-2 Weeks	0%
2-4 Weeks	50%
4+ Weeks	0%

How long did you have to wait before you heard a response after your last interview?

Answer	Percent
1	0%
2	0%
3	100%
4	0%
5 or more	0%

How many phone/in person interviews did you have before you were hired at your current company?

Who Ranks Support.com's Interview Process the Highest?

Ethnicity - Asian or Pacific Islander 79/100

Department - Operations 78/100

Experience - Entry Level 77/100

Who Ranks Support.com's Interview Process the Lowest?

Ethnicity - Caucasian 67/100

Department - Customer Support 68/100

Gender - Female 69/100

Support.com Office Photos

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Interview Details at Similar Size Companies in Los Angeles

April 20

Support.com Interviews

Who Ranks Support.com's Interview Process the Highest?

Who Ranks Support.com's Interview Process the Lowest?

Support.com Office Photos

Ask Support.com Employees Questions About the Interview Process

Interview Details at Similar Size Companies in Los Angeles

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