Competitors:

TurboTax is the #1 best-selling tax software. read more

EMPLOYEE PARTICIPANTS: 65

TOTAL RATINGS: 618

CEO

TurboTax Company Culture

TurboTax Culture

This score is derived from employee ratings & reviews

3.6/5

TurboTax's Overall Culture is rated C+

Top Rated Culture Dimensions

CEO Rating

A+

eNPS

A-

Executive Team

B+

Environment

B

Work Culture

B

TurboTax CEO

Top 5%Top 5% of Similar Size Companies on Comparably

79 /100

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Anonymous Q&A with TurboTax Employees

Most Recent Q&A

How helpful was your Customer Support team when you were first hired at TurboTax?

Asked to the Customer Support Department at TurboTax

not helpful, supervisor did not give me instructions on how to proceed on my first day. I was basically totally abandoned. One of the...

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What's the work from home policy like at TurboTax?

Asked to all employees at TurboTax

not anywhere as good as they make it sound.

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How does TurboTax handle HR issues?

Asked to all employees at TurboTax

they have a large HR department to handle issues.

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How does TurboTax measure success and growth in the Customer Support department?

Asked to the Customer Support Department at TurboTax

It is mostly based on survey responses. You literally have to beg the customers to complete the survey and rate you high. If not, you will...

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What skills do you need to be successful in the Customer Support department at TurboTax?

Asked to the Customer Support Department at TurboTax

need to be able to answer tax questions and also get customers to respond to the survey and rate you high.

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How innovative is TurboTax?

Asked to all employees at TurboTax

I would rate them as very average in innovation when it comes to their staff.

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View All Questions and Answers about TurboTax

Gender Score How positively women rate their overall experience at TurboTax

Bottom

15%

TurboTax currently ranks in the Bottom 15% of similarly sized companies on Comparably

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Diversity Score How positively minorities rate their overall experience at TurboTax

N/A

eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"

Top 15%Top 15% of Similar Size Companies on Comparably

29

eNPS Score

59%	Promoters
11%	Passives
30%	Detractors

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TurboTax Culture Video

TurboTax Culture At a Glance

65 employees at TurboTax have reviewed TurboTax across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 65 TurboTax employees give their leadership a grade of B, or Top 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at TurboTax are not very pleased with their total compensation at TurboTax, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at TurboTax are generally satisfied with their team. 65 Participants grade the quality of their coworkers a B-. The majority believe the meetings at TurboTax are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at TurboTax believe the environment at TurboTax is positive. Most Participants believe the pace of work at TurboTax is extremely fast. About 70% of the employees at TurboTax work 8 hours or less, while 10% of them have an extremely long day - longer than twelve hours.

Overall, the employees at TurboTax are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

65 employees at TurboTax have reviewed TurboTax across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago. Overall, the 65 TurboTax employees give their leadership a grade of B, or Top 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.Employees at TurboTax are not very pleased with their total compensation at TurboTax, which includes a combination of pay, stock and equity, and benefits. Overall, employees at TurboTax are generally satisfied with their team. 65 Participants grade the quality of their coworkers a B-. The majority believe the meetings at TurboTax are effective, and the majority look forward to interacting with their coworkers.The majority of employees at TurboTax believe the environment at TurboTax is positive. Most Participants believe the pace of work at TurboTax is extremely fast. About 70% of the employees at TurboTax work 8 hours or less, while 10% of them have an extremely long day - longer than twelve hours.Overall, the employees at TurboTax are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

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Perks & Benefits

Health & Wellness: Dental Insurance; Health Insurance

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