TXU Energy – I am a disabled veteran. I am on a fixed income. I am a loyal TXU Customer. They DO NOT want to work with customers to make payments on their electric bills.

You can trace our roots back to 1882 when Dallas Electric Lighting Company brought electricity to North Texas. read more

I am a disabled veteran. I am on a fixed income. I am a loyal TXU Customer. They DO NOT want to work with customers to make payments on their electric bills.

What do your coworkers need to improve and how could you work together better?

For everyone to do their share.

Briefly describe your overall experience at your company

Extremely positive with normal challenges that could be expected in any role.

Briefly describe your overall experience at your company

Excellent culture. Great opportunity to learn and grow within the company.

What can this brand most improve?

Customer service and listening to what the customer is saying. The representatives sound like robots and definitely not listening.

What do you value most about this brand?

I value this brand highly. Hardly ever lose power.

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