WHSmith Culture | Comparably
Comparably
Competitors:Tesco
WHSmith
WHSmith is a British retailer which operates a chain of High Street, railway station, airport, hospital, and motorway service station shops. read more
EMPLOYEE
PARTICIPANTS
29
TOTAL
RATINGS
224
Updated on: January 10, 2026

WHSmith Company Culture

WHSmith Culture

This score is derived from employee ratings & reviews
3.2/5
WHSmith's Overall Culture is rated C

Top Rated Culture Dimensions

Environment
B+
Team
B
Meetings
B
Gender
B-
Retention
B-

WHSmith CEO

Bottom 5%Bottom 5% of Similar Size Companies on Comparably
WHSmith's CEO
48 /100
See More

Let WHSmith Know You Want To Work There

Tell WHSmith you're interested in working at the company, while keeping your personal identity anonymous. Comparably will give WHSmith the opportunity to hire you. When there's a job opening that's a fit we'll make the match happen.

Gender Score How positively women rate their overall experience at WHSmith

Top
40%

WHSmith currently ranks in the Top 40% of similarly sized companies on Comparably

See More

Diversity Score How positively minorities rate their overall experience at WHSmith

N/A

eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 20%Bottom 20% of Similar Size Companies on Comparably
-32
eNPS Score
18%Promoters
32%Passives
50%Detractors
See More

WHSmith Culture Video

See All Media

Mission, Vision, & Values

Our goalsOur two businesses have different goals and different strategic plans, although there are some common elements, for example, the WHSmith brand and some services are shared. Travel and High Street are run by different management teams reflecting the different customers, strategies and operating models.In Travel, our goal is to be the leading retailer in convenience, books and news for the world's travelling customer.In High Street, our goal is to be Britain's most popular high street stationer, bookseller and newsagent.We aim to deliver our goals through our strategic priorities and initiatives

Learn More

WHSmith Culture At a Glance

29 employees at WHSmith have reviewed WHSmith across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 13 days ago.

Overall, the 29 WHSmith employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at WHSmith are mostly dissatisfied with their total compensation at WHSmith, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at WHSmith are pleased with their team. 29 Participants grade the quality of their coworkers a B. The majority believe the meetings at WHSmith are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at WHSmith believe the environment at WHSmith is positive. Most Participants believe the pace of work at WHSmith is extremely fast. About 55% of the employees at WHSmith work 8 hours or less, while 34% of them have an extremely long day - longer than twelve hours.

Overall, the employees at WHSmith are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Let WHSmith Know You Want To Work There

WHSmith Competitors Video

WHSmith vs Competitors

  1. 1st
    WHSmith
    65 / 100
  2. 2nd
    Tesco
    60 / 100
See All Competitors

Perks & Benefits

Health & Wellness
Health Insurance
Paid Time Off
PTO / Vacation Policy
See More

Know someone that works at WHSmith?

Send them an invite to rate the company culture.

Anonymously Send Invite

×
Rate your company