56
out of 100
WHSmith Competitors
WHSmith competitors include Tesco, Waterstones and Ryman. WHSmith ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how WHSmith compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
2nd
eNPS Rank
2nd
Gender Rank
1st
Diversity Rank
N/A
Product Quality
2nd
NPS Rank
2nd
Pricing Rank
2nd
Customer Service
2nd
See WHSmith Culture vs Competitors:
- 1st
WHSmith63 / 100 - 2nd
Tesco59 / 100
WHSmith Competitors at a Glance
CEO Ratings Comparison
WHSmith's CEO Score Ranks 2nd
22 Employees at WHSmith rate a 46 out of 100, which ranks them 2nd below Tesco's CEO,David Lewis. Last rating was months ago.
Product Quality Score Comparison
WHSmith Ranks 2nd in Product Quality Score
31 Customers rate WHSmith's Product Quality Score a 3.9/5, which ranks it 2nd against its competitors, below Waterstones.
NPS Comparison
WHSmith Ranks 2nd in Net Promoter Score
41 Customers rate WHSmith's Net Promoter Score a 2, which ranks it 2nd against its competitors, below Tesco. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend WHSmith to a friend?”.
Pricing Score Comparison
WHSmith Ranks 2nd in Pricing Score
31 Customers rate WHSmith's Pricing Score a 3.4/5, which ranks it 2nd against its competitors, below Waterstones.
Customer Service Comparison
WHSmith Ranks 2nd in Customer Service
30 Customers rate WHSmith's Customer Service a 3.7/5, which ranks it 2nd against its competitors, below Waterstones.
Overall Culture Score Comparison
WHSmith Ranks 1st in Overall Culture Score
30 Employees rate WHSmith's Overall Culture a 63/100, which ranks it 1st against its competitors. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
WHSmith Ranks 2nd in Employee Net Promoter Score
23 Employees rate WHSmith's Employee Net Promoter Score a -35, which ranks it 2nd against its competitors, below Tesco. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at WHSmith to a friend?”.
Gender Score Comparison
WHSmith Ranks 1st in Gender Score
3 Employees rate WHSmith's Gender Score a 69/100, which ranks it 1st against its competitors. The Gender Score tracks how positively women rate their experience at WHSmith.
Diversity Score Comparison
Not Enough Ratings To Rank WHSmith
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