WHSmith Culture | Comparably
WHSmith is a British retailer which operates a chain of High Street, railway station, airport, hospital, and motorway service station shops. read more
EMPLOYEE
PARTICIPANTS
29
TOTAL
RATINGS
224

WHSmith Company Culture

WHSmith Culture

This score is derived from employee ratings & reviews
3.2/5
WHSmith's Overall Culture is rated C

Top Rated Culture Dimensions

WHSmith CEO

Bottom 5%Bottom 5% of Similar Size Companies on Comparably
 WHSmith's CEO
48 /100

Diversity at WHSmith

Women at WHSmith

Top 40%Top 40% of Similar Size Companies on Comparably
B-

Women at WHSmith have rated Happiness, Environment, and Compensation as the highest categories they have scored

WHSmith eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 20%Bottom 20% of Similar Size Companies on Comparably

Recommend to a Friend?

-32

WHSmith employees are -32% more likely to recommend WHSmith as a great place to work

18%Promoters
32%Passives
50%Detractors

Working at WHSmith

Working at WHSmith is rated below average by 29 employees, across various culture dimensions. WHSmith employees rate Environment highest among all categories, and think that CEO Rating and Leadership have the most room for improvement, putting WHSmith’s culture in the Bottom 40% compared to similar sized companies on Comparably. See below in detail how working at WHSmith was rated by employees.

Overall Company Culture at WHSmith

C

Overall Company Culture at WHSmith is rated C

Last updated 15 days ago

Bottom
40%

WHSmith ranks in the Bottom 40% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

WHSmith Employee Reviews

Out of 18 WHSmith employee reviews, 43% were positive. The remaining 57% were constructive reviews with the goal of helping WHSmith improve their work culture.

43%
57%
Positive Reviews43%
Constructive Feedback57%

Positive Reviews From WHSmith Employees

  • What are some of the best things about your team?
    Collaboration. True teamwork. Resiurcesful when needed.
  • What are some of the best things about your team?
    All coworkers are friendly, no problems with bullying or any other stuff.
  • What is most positive about the culture and environment at your company?
    Meeting famous people and random celebrities

Constructive Feedback From WHSmith Employees

  • What would you improve about your company's interview process?
    Allow more time for applicants to speak or get to better know you.
  • What's going wrong and how can it be improved?
    Expectations. Unreasonable deadlines. Zero respect.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Below market. False promises. No deliverables.

WHSmith Company Information

WHSmith Company Overview

WHSmith is a British retailer which operates a chain of High Street, railway station, airport, hospital, and motorway service station shops.

WHSmith Mission, Vision & Values

WHSmith Mission & Values

Our goalsOur two businesses have different goals and different strategic plans, although there are some common elements, for example, the WHSmith brand and some services are shared. Travel and High Street are run by different management teams reflecting the different customers, strategies and operating models.In Travel, our goal is to be the leading retailer in convenience, books and news for the world's travelling customer.In High Street, our goal is to be Britain's most popular high street stationer, bookseller and newsagent.We aim to deliver our goals through our strategic priorities and initiatives

WHSmith Vision Statement

We aim to improve the Company's profitability and cash flow generation, delivering sustainable returns to shareholders.

HeadquarterGreenbridge Road Swindon
United States of America
Websitewww.whsmith.co.uk/
Founding Date1792
Tel+44 1793 616161

WHSmith Competitors

WHSmith competitors include Tesco. WHSmith ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how WHSmith compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    WHSmith's Logo
    WHSmith
    3.2/5
  2. #2
    Tesco's Logo
    Tesco
    2.8/5

WHSmith Employees

29 employees at WHSmith have reviewed WHSmith across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 15 days ago.

Overall, the 29 WHSmith employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at WHSmith are mostly dissatisfied with their total compensation at WHSmith, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at WHSmith are pleased with their team. 29 Participants grade the quality of their coworkers a B. The majority believe the meetings at WHSmith are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at WHSmith believe the environment at WHSmith is positive. Most Participants believe the pace of work at WHSmith is extremely fast. About 55% of the employees at WHSmith work 8 hours or less, while 34% of them have an extremely long day - longer than twelve hours.

Overall, the employees at WHSmith are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining WHSmith - Employee Onboarding

The prevailing opinion from Comparably users about their company is that it was very prepared on their first day. Employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

WHSmith KPIs and OKRs

At this moment no WHSmith employees have provided insight into whether or not they clearly understand WHSmith's KPIs and OKRs.

AnswerPercent
Yes0%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

WHSmith CEO & Leadership

WHSmith CEO

 WHSmith's CEO
48 /100

When compared to WHSmith’s competitors, ranks below Tesco CEO David Lewis.

WHSmith Leadership

The WHSmith Executive Team is rated a “C”

  • Paul Brudnicki Party chief

    Paul Brudnicki serves as the Party chief of WHSmith. Paul currently resides in the Houston, Texas Area.

  • Ziad El-Assad Senior Vice President Business Development

    Ziad El-Assad serves as the Senior Vice President Business Development of WHSmith.

WHSmith Salaries

How much does WHSmith pay?

How much do people at WHSmith get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at WHSmith is $128,325, or $61 per hour, while the estimated median salary is $127,513, or $61 per hour.

At WHSmith, the highest paid job is a Director of Sales at $231,848 annually and the lowest is a CS Rep at $45,105 annually. Average WHSmith salaries by department include: Business Development at $156,047, Admin at $60,890, Finance at $88,738, and Sales at $149,013. Half of WHSmith salaries are above $127,513.

12 employees at WHSmith rank their Compensation in the Bottom 30% of similar sized companies in the US (based on 36 ratings) while 12 employees at WHSmith rank their Perks And Benefits in the Bottom 25% of similar sized companies in the US (based on 12 ratings).

Last updated months ago.

1st Percentile
$71k
$71k1st Percentile
17th Percentile
$98k
$98k17th Percentile
33rd Percentile
$121k
$121k33rd Percentile
50th Percentile
$187k
$187k50th Percentile
67th Percentile
$242k
$242k67th Percentile
83rd Percentile
$275k
$275k83rd Percentile
100th Percentile
$307k
$307k100th Percentile
$128,325*
Average Compensation
$127,513*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

WHSmith Salaries by Department

Explore WHSmith Salaries

Diversity & Inclusion at WHSmith

The Diversity score provides insights into how diverse employees feel and rate their work experience at WHSmith across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

WHSmith Perks & Benefits

Health & Wellness

  • Health Insurance

Paid Time Off

  • PTO / Vacation Policy

WHSmith PTO

WHSmith PTO policy is a critical component of the benefits package offered to employees.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

WHSmith Careers

WHSmith Jobs

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Frequently Asked Questions regarding WHSmith

What is WHSmith address?

WHSmith location is at Greenbridge Road Swindon

What is WHSmith eNPS?

The eNPS for WHSmith is -32

What is the salary for Account Manager in WHSmith?

Account Manager average salary in the US is 116k

What are the salaries in the Engineering in WHSmith?

The average salaries for Engineering in WHSmith is 140k

Who are WHSmith competitors?

WHSmith main competitors are Tesco

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