50
eNPS Score
Q&A With Asurion Employees
A great workplace starts with great people Asurion has continuously been recognized and awarded as a great place to work. Thanks to a culture that focuses on employees, our top workplace status has been cemented by extensive ratings from our own team members.
How employees describe working at Asurion
They care about you as an individual.
It's a good company. The onboarding needs work but there are a lot of amazing people who work at this organization.
Inclusive, supportive, and solution oriented
Competitive package, dental, vision, medical, unlimited pto, vacation, 401k
Everyone is willing to help out
What it's like to work at Asurion
- Asurion Mitarbeiter arbeiten durchschnittlich 8.9 Stunden am Tag
- Mitarbeiter bei Asurion berichten, das Arbeitstempo ist schnell
- 94% der Asurion Mitarbeiter freuen sich darauf, jeden Tag mit ihrem Team zu interagieren
- Asurion Mitarbeiter nehmen üblicherweise unbegrenzt bezahlte Urlaubs und Krankheitstage jedes Jahr
- 80% of Asurion mitarbeiter berichten, dass sie mit ihrer Work Life Balance zufrieden sind
- Asurion-Mitarbeiter erhalten normalerweise jede Woche wertvolles Feedback, wie sie sich bei der Arbeit verbessern können
- 92% der Asurion Mitarbeiter werten ihr Arbeitsumfeld positiv
Q&A With Asurion Employees
IDX: 0 TOT: 31
How's the vacation policy at Asurion?
Antwort der Top-Mitarbeiter
If your hourly it’s horrible
Unlimited vacation for most exempt employees - get your work done and you can take time off as needed/wanted.
As hourly you get about 2 weeks per year and you get it as you work so every day I get about 20 minutes of vacation time earned. It's not bad, you just get what you work for instead of it being handed to you.
What benefits does Asurion provide?
Antwort der Top-Mitarbeiter
worst tuition reimbursement from any company i have ever worked with
Full benefits package. Medical, Dental, 401K, Vacation, the works.
Health, 401k, dental, and many other benefits
What's the company culture like at Asurion?
Supportive and friendly. It seems easy for everyone to find something to smile about. People are so helpful, everyone pitches in to help each other it amazed me when I first came here. I found no judgement because I was learning, just helpful answers and guidance. We've all been there.
Open and honest
It's like family. Austin is a great place to work.
Does Asurion drug test or do a background check?
Antwort der Top-Mitarbeiter
Yes to both I believe
Yes to both
What's the work from home policy like at Asurion?
No set corporate policy. Each team figures out if that's something that works for them collectively and agrees to it. So some teams have it and some don't and those that do have it on days that work for them.
Varies by team: some team members taking calls from customers may work from home 100% of the time, while other teams are required to be co-located with their team. Many salaried team members have flexibility from time to time to work from home.
What kind of people does Asurion like to hire?
People who like to give good customer service in whatever capacity their job takes them. Those who get along well with others, who are helpful, willing to learn, like to move forward and improve, who can be self motivated in their own work and careers but still a team player. People who can communicate with others well and want to be here.
Can I work from another state or country if I have to go on a trip? . Can I bring my equipment and just connect to the internet.
You would have to talk with your boss about that and make arrangements. Working in other states causes issues with taxes and things that are more complicated than moving a computer.
What should I wear for an interview at Asurion?
Business casual.
What are the most important soft skills to be successful at Asurion?
EQ and influence
What is Asurion's policy towards pets in the workplace?
No pets allowed in Fashion Island Boulevard office
What's one thing you wish you'd known before joining Asurion?
Average salaries / pay bands
What's the pay like for Engineering roles at Asurion?
Pay is commensurate to experience.
What's the vibe like in the Engineering dept at Asurion? How many hours are you working?
Working 40 hours a week, but the schedule is much more flexible. If I want to come in a little earlier or later I can. I just leave a little earlier or later. The vibe is a can do environment. Thinking outside the box is standard procedure.
What's the Engineering team like at Asurion?
Not your typical Engineering team. Much more hands on and involved.
How's the leadership on the Engineering team at Asurion?
Very experienced. Great to work for.
How much diversity is there among employees at Asurion?
Quite a bit of diversity on my team and in my office!
What unique perks and benefits does Asurion provide?
Unlimited PTO
What's the best part of your job at Asurion?
The people I get to work with!
Does Asurion have any remote positions?
Some positions are work at home or remote, though it depends on the team.
How does Asurion make decisions around promotions?
Promotions are determined based on consistent performance and good social standing with your supervisor. Internal job postings are available and you are hired based on your professional background and experience. To be promoted though, you have to earn it, which can be difficult sometimes when there's a waiting a list.
Why do you feel undervalued and what would make you feel better about your compensation at Asurion?
No transparency and hard to get promotions.
What's going wrong and how can it be improved at Asurion?
Antwort der Top-Mitarbeiter
Lots of lay offs and terrible communication strategy on part of leadership.
What does the leadership team at Asurion need to get better at?
Antwort der Top-Mitarbeiter
Talk to your employees and empower them.
What needs to change to make the company culture better at Asurion?
Antwort der Top-Mitarbeiter
There's no culture to speak of and it's not a priority for most of the leaders. Lots of fiefdoms.
What do your coworkers need to improve and how could you work together better at Asurion?
Greater accountability
Curious about what work's like at Asurion?
Anonymously Ask Asurion Employees Any Question
Should I work at Asurion?
63% of Asurion employees would encourage their friends to become coworkers, whereas 24% are neutral and 13% would not recommend working at Asurion to their friends.
| 63% | Promoters |
|---|---|
| 24% | Passive |
| 13% | Detractors |
Working at Asurion's competitors
Recently Asked Questions about working at Asurion
- What kind of people does Asurion like to hire?
- Can I work from another state or country if I have to go on a trip? . Can I bring my equipment and just connect to the internet.
- What should I wear for an interview at Asurion?
- What are the most important soft skills to be successful at Asurion?
- What is Asurion's policy towards pets in the workplace?