MetroPCS Communications – Customer service - they need to stop outsourcing it. Every time I call them, their agents make the situation far worse than it was. now I paid for a phone I didn't get and they cut my prepaid service off early demanding a second payment for the device I never got! all I got from cs was lie after lie

MetroPCS Communications, a wireless telecommunications carrier, offers broadband mobile services in the United States. Weiterlesen

Customer service - they need to stop outsourcing it. Every time I call them, their agents make the situation far worse than it was. now I paid for a phone I didn't get and they cut my prepaid service off early demanding a second payment for the device I never got! all I got from cs was lie after lie

Was muss geändert werden, um die Unternehmenskultur zu verbessern?

It needs an overhaul from the corporate offices down!

Was gefällt dir am besten am Führungsteam?

They communicate with the team well

Was braucht das Führungsteam, um besser zu werden?

Employee handling, communication, treatment.

Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?

I don't get paid time off, it's impossible to get commission, and I work 11 hour days with no air conditioning.

Was gefällt dir am besten am Führungsteam?

Owning the mile and positives attitudes

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