Working At MetroPCS Communications - Ask a Question | Comparably
MetroPCS Communications, a wireless telecommunications carrier, offers broadband mobile services in the United States. read more
EMPLOYEE
PARTICIPANTS
60
TOTAL
RATINGS
601

Q&A With MetroPCS Communications Employees

MetroPCS Communications employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.

How employees describe working at MetroPCS Communications

Make sure when your customers pay for insurance the phone is fully paid for and they don't have to have copay fees.

Better customer service. Respond to customer's complaints.

Change their verification to include methods to verify customers whose phones are completely destroyed. They insist of a 2-step verification process that involve using the destroyed phone. That is total insane. The current process makes it impossible to get customer support by phone or the website.

keeping your word with honor

Customer Service on the phone and in the store.

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What it's like to work at MetroPCS Communications

  • MetroPCS Communications employees generally work 9.8 hrs a day
  • Employees at MetroPCS Communications report the work pace is extremely fast
  • 77% of MetroPCS Communications employees look forward to interacting with their team every day
  • MetroPCS Communications employees typically get valuable feedback on how to improve at work Every Week
  • 76% of MetroPCS Communications employees call their work environment positive

Q&A With MetroPCS Communications Employees

Asked to the Sales Department at MetroPCS Communications

  • Horrible.

  • If you have a heart don't work here

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Asked to all employees at MetroPCS Communications

  • Very nice and fun to work with.

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Asked to all employees at MetroPCS Communications

  • Nothing.

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Asked to all employees at MetroPCS Communications

  • Normal and simple.

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Asked to all employees at MetroPCS Communications

  • Horrible.

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Asked to all employees at MetroPCS Communications

  • Horrible.

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Asked to all employees at MetroPCS Communications

  • Learning more with electronics.

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Asked to all employees at MetroPCS Communications

  • None.

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Asked to all employees at MetroPCS Communications

  • Horrible.

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Asked to all employees at MetroPCS Communications

  • They only promote people that they want..

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Asked to all employees at MetroPCS Communications

  • Never got one in the year i worked for them.

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Asked to all employees at MetroPCS Communications

  • Not often at all.

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Asked to all employees at MetroPCS Communications

  • Very fast.

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Asked to all employees at MetroPCS Communications

  • Learning how to interact with customers.

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Asked to all employees at MetroPCS Communications

  • Not at all.

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Asked to all employees at MetroPCS Communications

  • Let the company embezzle your money and say nothing about it or get fired.

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Asked to all employees at MetroPCS Communications

  • None i guess or people that let anyone screw them over.

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Asked to all employees at MetroPCS Communications

  • Horrible.

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Asked to all employees at MetroPCS Communications

  • If i was getting my pay correctly i loved going to work everyday.

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Asked to all employees at MetroPCS Communications

  • Not at all.

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Asked to all employees at MetroPCS Communications

  • Not at all was very easy work and I was top sales rep for most of the months i was there.

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Asked to all employees at MetroPCS Communications

  • There were none

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Asked to all employees at MetroPCS Communications

  • That my boses were thieves and shady people i would have never worked there and when i tried reporting them i got no help.

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Asked to all employees at MetroPCS Communications

  • Horrible.

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Asked to all employees at MetroPCS Communications

  • Very little.

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Should I work at MetroPCS Communications?

31% of MetroPCS Communications employees would encourage their friends to become coworkers, whereas 12% are neutral and 57% would not recommend working at MetroPCS Communications to their friends.

-26
eNPS Score
31%Promoters
12%Passive
57%Detractors

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