-26
eNPS Score
Q&A With MetroPCS Communications Employees
MetroPCS Communications employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at MetroPCS Communications
Make sure when your customers pay for insurance the phone is fully paid for and they don't have to have copay fees.
Better customer service. Respond to customer's complaints.
Change their verification to include methods to verify customers whose phones are completely destroyed. They insist of a 2-step verification process that involve using the destroyed phone. That is total insane. The current process makes it impossible to get customer support by phone or the website.
keeping your word with honor
Customer Service on the phone and in the store.
What it's like to work at MetroPCS Communications
- MetroPCS Communications employees generally work 9.8 hrs a day
- Employees at MetroPCS Communications report the work pace is extremely fast
- 77% of MetroPCS Communications employees look forward to interacting with their team every day
- MetroPCS Communications employees typically get valuable feedback on how to improve at work Every Week
- 76% of MetroPCS Communications employees call their work environment positive
Q&A With MetroPCS Communications Employees
IDX: 25 TOT: 37
What's the office layout like at MetroPCS Communications?
Horrible.
What unique perks and benefits does MetroPCS Communications provide?
None.
How's the leadership on the Sales team at MetroPCS Communications?
Horrible.
What's the vibe like in the Sales dept at MetroPCS Communications? How many hours are you working?
I was working 8 to 10 hours a day 6 days a week and alot of the times i was working alone.
What's the pay like for Sales roles at MetroPCS Communications?
It's not that good and the metro pcs I worked for in loves park Illinois was embezzling my pay and when I confronted them i lost my job so not to happy with the pay or the company for letting things like this happen.
How are the benefits at MetroPCS Communications for employees in Sales?
MetroPCS Communications' Sales team rates their overall benefits a C- and most of them think the perks are Neutral. 60% of MetroPCS Communications employees in Sales say they are satisfied with their benefits. The majority of employees in Sales also get 0-10 days of paid vacation.
How's career growth and advancement at MetroPCS Communications?
60% of the same employees also feel like MetroPCS Communications is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at MetroPCS Communications.
How are the managers at MetroPCS Communications?
MetroPCS Communications employees rate their manager a C+ or 69/100 and the majority believe their manager truly cares about them as a person. Most of the employees (50%) also feels pretty comfortable providing negative feedback directly to their boss.
What's the pay like for employees at MetroPCS Communications?
MetroPCS Communications employees rates their pay and overall compensation a C- or 57/100. 52% of employees believe they are paid fairly and 60% of employees get raises every year.
Curious about what work's like at MetroPCS Communications?
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Should I work at MetroPCS Communications?
31% of MetroPCS Communications employees would encourage their friends to become coworkers, whereas 12% are neutral and 57% would not recommend working at MetroPCS Communications to their friends.
| 31% | Promoters |
|---|---|
| 12% | Passive |
| 57% | Detractors |
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