Tivo – equipment dies after 18 months, then they give a $50 charge for a new one, but you have to purchase another life time subscription for $200. I just told them to shove it.

TiVo is a digital video recorder that allows users to save TV programs for later viewing based on an electronic TV programming schedule. Weiterlesen

MITARBEITER TEILNEHMER: 21

GESAMT BEWERTUNGEN: 320

Vorsitzender: Raghavendra Rau

equipment dies after 18 months, then they give a $50 charge for a new one, but you have to purchase another life time subscription for $200. I just told them to shove it.

Other Employee Reviews for Tivo

Was läuft falsch und wie kann es verbessert werden?

Our product has incremental innovation and a ton of stagnation.

Beschreiben Sie kurz Ihre Gesamterfahrung in Ihrem Unternehmen

it's been good. hopefully gets even better.

Beschreiben Sie kurz Ihre Gesamterfahrung in Ihrem Unternehmen

Overall my experience is that everyone looks out for themselves with the lack of knowledge of the product and no knowledge or training on a consistent basis. Any knowledge that the department has is kept to themselves to obtain job security.

What can this brand most improve?

customer service response and follow up. ability to solve your problem

Beschreiben Sie kurz Ihre Gesamterfahrung in Ihrem Unternehmen

admin warehouse general work computer skills customer care

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Tivo – equipment dies after 18 months, then they give a $50 charge for a new one, but you have to purchase another life time subscription for $200. I just told them to shove it.

equipment dies after 18 months, then they give a $50 charge for a new one, but you have to purchase another life time subscription for $200. I just told them to shove it.

Other Employee Reviews for Tivo

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