Viking Cruises – I am misleading customers every day while the company misleads me - I am burnt out | Comparably

Viking Cruises – I am misleading customers every day while the company misleads me - I am burnt out

Viking Cruises Angeforderte Firma
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MITARBEITER
TEILNEHMER
259
GESAMT
BEWERTUNGEN
1503
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I am misleading customers every day while the company misleads me - I am burnt out

Was braucht das Führungsteam, um besser zu werden?

Being kind, nonjudgmental leaders who lead by example not fear.

Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?

I feel undervalued because I am treated as if I am unvalued. Being honest about my compensation would make me feel much better about my compensation.

Was muss geändert werden, um die Unternehmenskultur zu verbessern?

Communication. Stop micro-managing. Maybe go to a happy hour together for team/corporate bonding - this is the first corporate company I've worked for that doesn't even hold Zoom Happy Hours for team bonding/team morale

Was macht Sie bei der Arbeit am glücklichsten?

When an upset customer calls in to complain about being mislead and I can find a solution to turn their negative experience into a positive experience. The customers I've assisted have become friends that I will never forget - they are wonderful when they're happy.

Was müssen Ihre Mitarbeiter verbessern und wie könnten Sie besser zusammenarbeiten?

Communication. I have been blatantly ignored on several occasions from all my co-workers. If you need help don't expect it from your teammates because no one wants to help one another since you all work against each other trying to make sales and convert bookings

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