Alida Employee Reviews

After a decade at another CX software company, Alida is a breath of fresh air. We have the most exciting customer base of brands that reflect the pace of innovation and stellar culture at Alida. We have an award-winning culture and CEO. I come to work every day proud and excited and ready to do more

Revisión Review del Departamento de Customer Success · Publicado hace 4 años

Very positive. I'm new but happy to be here and I expect to experience success and career advancement along with company growth. I can see being here for a long time if all continues to go well.

Revisión Review del Departamento de Ventas · Publicado hace 4 años

It has been a wild ride of rolling with change, as is natural in start up culture. Alida is a reimagined 20 year old company turned stay up and is disrupting the space and it’s fun to be part o

Revisión Review del Departamento de Ventas · Publicado hace 4 años

It's been great so far. Everybody has been very welcoming and eager to help me succeed

Revisión Review del Departamento de Ventas · Publicado hace 4 años

I have enjoyed being apart of a positive, supportive, and collaborative work environment.

Revisión Review del Departamento de Ventas · Publicado hace 4 años

Ross, Riaz, and the rest of the C-Suite are top notch. They are empathetic, kind, intelligent, down-to-earth, and accessible to all employees at Alida. They believe in us, so much that they implemented a 4-day work week pilot in July 2022 to August 2022.

Revisión Review del Departamento de Customer Success · Publicado hace 4 años

They seem to have an "open doors" policy that makes them very approachable and they're clearly enthusiastic about our goals and lead from the front.

Revisión Review del Departamento de Ventas · Publicado hace 4 años

Empathetic, lead from the front

Revisión Review del Departamento de Ventas · Publicado hace 4 años

They're very transparent and actually care about the employees of the company

Revisión Review del Departamento de Ventas · Publicado hace 4 años

Authenticity and a genuine desire to see personal success.

Revisión Review del Departamento de Ventas · Publicado hace 4 años

understand different markets and give time to evolve. Respect history of accounts.

Revisión Review del Departamento de Customer Success · Publicado hace 5 años

The best part of my compensation package is the solid base salary, which was competitive to my previous company. They also provided me with a good number of shares, to offset the non-vested shares I had to give up to move to Alida.

Revisión Review del Departamento de Customer Success · Publicado hace 4 años

Having had unlimited flex time for several years and a month of PTO before that I was a little shocked to find out I only have two weeks of PTO every year. Medical premiums are a little more expensive than what I'm accustomed to as well.

Revisión Review del Departamento de Ventas · Publicado hace 4 años

Comp plan, base pay, 4 day work week pilot

Revisión Review del Departamento de Ventas · Publicado hace 4 años

The ability to earn a high income while also helping our customers succeed

Revisión Review del Departamento de Ventas · Publicado hace 4 años

Residual commission on sales deals.

Revisión Review del Departamento de Ventas · Publicado hace 4 años

Would prefer my level of experience and expertise to better match my compensation.

Revisión Review del Departamento de Desarrollo de Negocios · Publicado hace 4 años

Being underpaid compared to some members in my team who make more money than me and not being offered a path to remediate this situation.

Revisión Review del Departamento de Customer Success · Publicado hace 4 años

My team receives a bonus once a year, but is heavily involved in expansion sales with little to no support from the sales team that receive the commission for the deal. This needs to be more fairly distrubuted. I am also underpaid for the market but salary reviews are only once a year

Revisión Review del Departamento de Customer Success · Publicado hace 4 años

I feel I am under-paid and pushing the salary review from this July to December was sad news.

Revisión Review del Departamento de Finanzas · Publicado hace 5 años

I believe the benefits are below market. However the work life balance is above market.

Revisión Review del Departamento de Ventas · Publicado hace 5 años

Well rounded group of individuals that support each others ideas

Revisión Review del Departamento de Desarrollo de Negocios · Publicado hace 3 años

collaborative culture, open minded, personable.

Revisión Review del Departamento de Ventas · Publicado hace 4 años

Motivated, team players, leveling up

Revisión Review del Departamento de Ventas · Publicado hace 4 años

Everybody is very helpful. I can ask anybody anything and they'll help me out

Revisión Review del Departamento de Ventas · Publicado hace 4 años

High level of team collaboration and desire to seem team members successful.

Revisión Review del Departamento de Ventas · Publicado hace 4 años

We need to get back to a hybrid office model

Revisión Review del Departamento de Customer Success · Publicado hace 5 años

There is a lovely culture of collaboration here at Alida. I work as an Individual Contributor on cross-functional, strategic initiatives. Every single person I've reached out to has been enthusiastic and all-in, from all levels of the organization.

Revisión Review del Departamento de Customer Success · Publicado hace 4 años

everyone is friendly and seems to be happy to be at Alida. There seems to be a culture that wants to advance people in their careers.

Revisión Review del Departamento de Ventas · Publicado hace 4 años

Empathy, genuine, supportive, caring, fun

Revisión Review del Departamento de Ventas · Publicado hace 4 años

The 4 day work week will be massive for morale. It's great to see a company that truly cares about their employees

Revisión Review del Departamento de Ventas · Publicado hace 4 años

Everyone is welcoming and helpful.

Revisión Review del Departamento de Ventas · Publicado hace 4 años

I loved the involvement from other departments, in making sure I was a good cultural fit. I got to speak to the VP of the Center of Excellence, and Customer Success executives, in addition to Professional Services leadership. This felt empowering and welcoming.

Revisión Review del Departamento de Customer Success · Publicado hace 4 años

How HR and the hiring manager and those I interviewed with worked together to make it a smooth process.

Revisión Review del Departamento de Desarrollo de Negocios · Publicado hace 5 años

I was able to meet members of my current team and get to know their working styles prior to starting.

Revisión Review del Departamento de Mercadotecnia · Publicado hace 5 años

Managers look a lot at the potential of the candidate.

Revisión Review del Departamento de IT · Publicado hace 5 años

Meeting many people that I would be working with daily

Revisión Publicado hace 5 años

I am happiest when I know I am making a difference. We are in the business of improving the customer experience, and on a micro-level, I am responsible for enabling my colleagues, prospects, and customers on the CX discipline. I love being able to do that on a daily basis!

Revisión Review del Departamento de Customer Success · Publicado hace 4 años

opportunities to build qualified pipeline that will result in a big W2 for me, growth for the company and hopefully a promotion.

Revisión Review del Departamento de Ventas · Publicado hace 4 años

Being apart of something that I feel I make an implant in the growth and trajectory.

Revisión Review del Departamento de Ventas · Publicado hace 4 años

Helping our customers succeed and learning more about their business to keep them up to speed on innovations

Revisión Review del Departamento de Ventas · Publicado hace 4 años

Team members, compensation, work life balance.

Revisión Review del Departamento de Ventas · Publicado hace 4 años

So much work. Regions are unsupported (video only)

Revisión Review del Departamento de Customer Success · Publicado hace 4 años

Meetings earlier than my regular working hours are hard to get excited for

Revisión Review del Departamento de Producto · Publicado hace 5 años

better sense of direction. same issues that plagued the product years ago still exist today

Revisión Review del Departamento de Operaciones · Publicado hace 7 años