
How literally SO VERY SMART every single one of them is.
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the ability to accrue actual sick days instead of PTO days which expire annually.
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People know each other's names. Value as a person and as an employee is recognized.
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Answering a customer's question with a "yes we can, and we can by x date" honestly.
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The team members with airline/aircraft/wifi experience are a super talented bunch, their ability to troubleshoot/diagnose/recommend is beyond compare.
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