Combined Insurance – your customer service is absolutely the worst! It took me five months to get a claim paid! They say they will do something and nothing happens. I have to call every week once I submit a claim just to try to keep it moving!

Combined Insurance

Combined Insurance is an insurance provider that offers products in North America, Europe and Asia Pacific. leer más

EMPLEADOS PARTICIPANTES: 42

Calificaciones totales: 435

CEO: Brad Bennett

your customer service is absolutely the worst! It took me five months to get a claim paid! They say they will do something and nothing happens. I have to call every week once I submit a claim just to try to keep it moving!

Other Employee Reviews for Combined Insurance

¿Qué va mal y cómo puede mejorarse?

This company needs management; a REAL manager-someone who wants their people to succeed and who isn't either sick or attending a family member's funeral every week.....OR on vacation....
Revisión de Sentimiento del Departamento de Ventas · Publicado hace 9 años

Brevemente describa su total experiencia en el trabajo

Worst company I have ever worked for...culture is almost cult-like.
Revisión Review del Departamento de Ventas · Publicado hace 8 años

¿Qué es lo que más te gusta de tu equipo directivo?

they are helpful and approachable
Revisión de Liderazgo/Directiva · Publicado hace 8 años

What can this brand most improve?

Adaptability to customer situation and looking for ways to provide timely responsive updates on claims. I submitted the required paperwork on 10/5/21 and 8 weeks later the team consistently resets the clock to account for lack of follow-yp and care to show a false positive that customer needs met.
Revisión Publicado hace 5 años

What can this brand most improve?

Customers need technical assistance and this needs to be an option when calling. To be told "we don't have a technical assistance department" is frustrating! When filing a claim and the "web portal" isn't working & the FAX doesn't pickup, customers who are already frustrated become even more so!
Revisión Publicado hace 5 años

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Combined Insurance – your customer service is absolutely the worst! It took me five months to get a claim paid! They say they will do something and nothing happens. I have to call every week once I submit a claim just to try to keep it moving!

your customer service is absolutely the worst! It took me five months to get a claim paid! They say they will do something and nothing happens. I have to call every week once I submit a claim just to try to keep it moving!

Other Employee Reviews for Combined Insurance

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