We're all in this mess together.
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It seems great, but is nothing but false. Just a good show.
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Typical feedback is what you've done wrong, rarely what was handled expertly, efficiently, and provided a good customer experience.
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After 10 years with solid performance, pay has barely increased. You're typically paid in appreciation for your hard work.
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Pay staff adequately. The only way to ger a raise at Fifth Third Bank is to leave Fifth Third Bank.
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Communication. Both listening and responding. They always say to ask for help if you need anything, but usually there is no response. If there is a response its usually "I can't help with that, but please ask for help if you need anything."
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