Fifth Third Bank Employee Reviews
Out of 215 Fifth Third Bank employee reviews, 64% were positive. The remaining 36% were constructive reviews with the goal of helping Fifth Third Bank improve their work culture. The Sales team, with 74% positive reviews, reports the best experience at Fifth Third Bank compared to all other departments at the company. The Operations team offered the most constructive feedback, with 38% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
its personal, encouraging, understanding, makes me accountable, inspiring, professional and approachable.
Very diverse and talented team that brings a lot of fresh perspective.
They've honestly have never done anything helpful
The other regions are great but this one is not good at communication
They are approachable and willing to connect with employees
What does the leadership team need to get better at?
we need to aliened with our core values and mission
Review from Sales Dept
Fairness, Inclusion, notvturning a blind eye tonthe toxicity
Better communication in middle management- overall can be petty and vindictive
Could do better in some areas
Being direct and honest. Implement truly anonymized feedback methods. Consider anonymizing Q&A sessions where everyone can see what questions are being asked by people and passed by. Be accountable.
What is the best part about your compensation package?
health benefits and add on in different areas like financial wellness, mental and health wellness.
Multiple choices for health and wellness. Bonus compensation is not competitive.
7% match on 401k helps save
Ability to build for the future.
They match the 401k up to 7% and the return is pretty good
Why do you feel undervalued and what would make you feel better about your compensation?
You have to have a second job to afford life
Being overlooked when you’re doing everything you can to move
HSA is our only option at the moment and it is very expensive, covering very little. High co-pays (if any), high deductibles, high premiums. Wacky dental and vision coverage rules. Life insurance takes two years to pay out. Benefits need an overhaul across the board, in my opinion.
The amount of hours expected to work in a week outweighs the pay. Health insursnce is expensive and covers very little
After 10 years with solid performance, pay has barely increased. You're typically paid in appreciation for your hard work.
What are some of the best things about your team?
its like a family, support each other,
They work hard and take responsibility
Great people who work very hard, friendly, and easy to talk with and have fun.
They are experienced and helpful
The branch manager is great. He's right there in the trenches with us
What do your coworkers need to improve and how could you work together better?
re direct their ways and focus on what's important the clients and the community
Review from Sales Dept
Working together as appossed to purposely causing a divide
People own projects and become emotionally invested. Should there be a suggestion on said product, its denied because the owner wont see it from a different view point.
No one is Happy working here.
stop gossiping about others to move up
What is most positive about the culture and environment at your company?
friendly, approachable, reliable, encouraging, inclusive
for some partners is the reason why they do this to help others and that who I select to work with
Review from Sales Dept
Success- and results-oriented, good support
Making an impact on the customers I wait on, on a daily basis. My other coworkers who contribute as a team to accomplish daily, weekly and monthly task.
I cant speak for all branches but the one I trained and the one I work at the people are great
What needs to change to make the company culture better?
All of Management across the board
Some layers of managment simply need to be removed
Let tattoos show, accept differences, stop closing branches in the north and neglecting the open ones, just to tout new branches in the south.
Behaviors for speaking up should be rewarded and not condemned
I rhibk alot could change .
What did you like most about the interview process?
It was quick and easy
The interview process is the best you will ever feel for your duration at Fifth Third
The hiring manager (that is no longer with the company) had a way of asking questions to take away the nervousness before asking difficult questions. It was more of a conservation and less of an interrogation.
The person who interviewed me was great
Got to meet a lot of different people.
What would you improve about your company's interview process?
place people in the right position based on their passion
Review from Sales Dept
Really reAlly easy overall though
Do better background checks and make them quicker
What makes you most happy at work?
Getting things done and getting paid
Days when team meets or exceeds what was committed to and customers love their experience.
We can fully service our customers and provide valuable solutions, build relationships, grow team unity
Customers and employees you have positive impact on
helping a customer achieve financial freedom
What's going wrong and how can it be improved?
Customers are not satisfied with banking at Figth Third
Pay staff adequately. The only way to ger a raise at Fifth Third Bank is to leave Fifth Third Bank.
Terrible managment...too clicky Get real about what is best for employees
As I stated they need to do a complete overhaul I've never been more disgusted with a job and I'm always looking for new work
The environment is depressing and the upper management makes the job unenjoyable
Review from Operations Dept
What would you most like to see improved at your company?
Ethical behavior. Promotion for minorities