this was in 2015, but it was a face to face interview with not just the manager but also other leaders in the group. (still in COVID restrictions right now)

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First Citizens' greatest strength in terms of employment here is their culture. Strong culture. Family friendly, work-life balance is great, lots of support for balancing life-work here at headquarters (Raleigh). Associates are helpful, supportive, and genuinely nice.

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To know I am very good at what I do, I support the department-- so if I can be a strong Value Ad to the group that makes me very happy. Their success is my success. They make me feel like I am a vital part of the team.

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the bank stays very competitive to the industry, PTO is 4+ weeks starting out plus all the federal holidays, AND 1 full day paid for volunteering, and 2 days of school function time for my kiddos. 401k matching is great as well. And bank just started a reimbursement program for wellness costs.

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as I type we are still in COVID restrictions, but even though my dept.'s workload has changed a lot during this time, the dept. is just shifting to process improvement, planning for future etc. My department does a good amount of collaborating. Sounds too good to be true, but this a good company.

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My manager is brand new to managing, but she is extremely talented and I am learning a lot from her; she seems genuinely interested in serving her associates under her. My co-workers are very experienced, pleasant to work with. No one is perfect; but we have a good time in our team meetings.

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