First Citizens Bank Employee Reviews
Out of 106 First Citizens Bank employee reviews, 83% were positive. The remaining 17% were constructive reviews with the goal of helping First Citizens Bank improve their work culture. The HR team, with 100% positive reviews, reports the best experience at First Citizens Bank compared to all other departments at the company. The Operations team offered the most constructive feedback, with 11% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
They know banking and have experince doing many of the functions.
They are very strategic and thoughtful about how we approach new business.
They care about the employees
Authentic and focused on integrity!
Review from HR Dept
Stable leadership team with long tenure, growth orientation, and high levels of integrity
Review from HR Dept
What does the leadership team need to get better at?
Leading the tesm sns making evetyone feel welcome
Leadership needs to lead by example and demonstrate the importance of emotional intelligence. They need to empower the workforce and give them a common mission to work towards.
Working as a team so that everyone gets input instead of one or two being allowed to dictate.
Review from Operations Dept
What is the best part about your compensation package?
I am fairly paid, I don't have complaints about compensation.
Paid time off is great
Great vacaction time with unlimited or 25 days as fair.
All Cash Compensation (no stock) and performance driven
Review from HR Dept
401K match is at 6%
Why do you feel undervalued and what would make you feel better about your compensation?
Never got decent raised fir my efgort
What are some of the best things about your team?
My team works hard and is mostly self-sufficient
The Area executive really is very upbeat and motivating
Reasonable meetings with time to do work. Caring and smart management.
Hard-working, kind, care about each other. Very little politics in the environment
Review from HR Dept
Collaborative, client-focused, good listeners, strong values of doing what is right for customers, supportive.
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of First Citizens Bank yet.
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What is most positive about the culture and environment at your company?
my co-workers on my team make it a good place
Company provides traing and education opportunities
Relationship based, focus on kindness and doing the right things
Review from HR Dept
The culture is caring and fair. We work hard for clients and support each other. Leadership listens to feedback.
Management is responsive to our needs.
What needs to change to make the company culture better?
Appreciate all roles equality, not just DIRECT customer facing. We at SVB followed design thinking which supports designing processes and systems that will create the best customer experience. The leadership team doesn't understand the critical nature of that premise and why SVB was successful.
Treat everine the same. You csn tell by the managers styitudr the mood fir the dat
Always strive to be better even if something has worked well in the past.
What did you like most about the interview process?
It was a very, very long time ago, so much so that I doubt my experience has any relevance to current interview conditions.
It was pretty quick and easy. One phone call one meeting and bam I was hired
Interview process moved quickly and i with 4 people through the process vs a much larger # of interviews
Got to meet with all the right people and see authentic leaders. What you see during the interviews is exactly what you get once you join the company.
Review from HR Dept
There was a lot of communication about company culture.
What would you improve about your company's interview process?
There aren't any Interviews reviews of First Citizens Bank yet.
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What makes you most happy at work?
Remote work with some travel
Large enough to compete across the spectrum of banking products and services, but still moderate-sized enough that any individual can have a big impact
Review from HR Dept
Good leadership, positive external view of our client focus.
Potential for advancement, remote work flexibility and comradery with my team and others throughout the company.
Exceeding my goals and driving business.
What's going wrong and how can it be improved?
There aren't any Outlook reviews of First Citizens Bank yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of First Citizens Bank yet.
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