Geek Squad is the first national 24-hour task force dedicated to solving the world (TM)s technology challenges. leer más
Started of as a well respected place-of-work, but has declined into nothing special....They've become the Walmart of electronics.
¿Qué son algunas de las mejores cosas de tu equipo?
Agents are excited about repair and interacting with the Clients.
Revisión
¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
Not much. We are expected to be happy all the time to impress District/Regional staff, and manager's attempt micro-manage all aspects of our lives. Very cultlike.
Revisión
¿Qué va mal y cómo puede mejorarse?
11-7:30 shifts, except Monday and Thursday. Manager has favorites and consistantly states that "she knows nothing about repair, but needs the position to build her resume".
Revisión
¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
Agents are separated into two categories in-store, Counter Agents and Advanced Repair Agents. This creates a rift, when the expectation is for the CA to do quick repairs, but they are not compensated as a Repair Agent.
Revisión
¿Qué necesita mejorar el equipo directivo?
Understand the Client's problem and assign the work to the Agent that knows how to resolve it. They also need to l;earn how to separate Geek Squad from sales. As of 2013-current (2021), the manager expect that when no Client's are present, an Agent assists on the sales floor, ignoring required work.
Revisión
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