Working At Geek Squad - Ask a Question | Comparably
Geek Squad is the first national 24-hour task force dedicated to solving the world (TM)s technology challenges. read more
EMPLOYEE
PARTICIPANTS
67
TOTAL
RATINGS
500

Q&A With Geek Squad Employees

At Best Buy, our employees are our most important asset, which is why the company is committed to taking care of our employees and rewarding them for their hard work and dedication. When you choose to work at Best Buy, we offer a competitive rewards package of pay, benefits, discounts and opportunities with choice and flexibility for you and those you care about. Treating you well is not only the right thing to do, but also a reinforcement of our guiding behaviors: Be human. Make it real. Think about tomorrow.

How employees describe working at Geek Squad

Customer Service that truly works on behalf of the Best Buy customer.

Purchased annual geek squad contract cannot get to the local store by phone trying to be rooted through a central switchboard from someone who is Indian. I am not happy with geek squad in Virginia Beach at all. I do not drive and I refuse to hire a car service to go to the store with equipment

I can not capture how frustrating and difficult it is to make appointments with the Geek Squad even with a full member plan with Best Buy. You cannot get an individual that knows how to help you schedule a timefr7-7 is not a scheduled appointment and you do not get calls when they say they will call

The responsiveness of the staff, particularly Aquella, Shawn, and Kevin.

they like reallife experience allied was easy

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Q&A With Geek Squad Employees

Asked to all employees at Geek Squad

  • Are you available all week? Are you comfortable with elderly people who are confused with technology?

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Asked to the IT Department at Geek Squad

  • Someone willing to work for as little as possible, full open availability, and someone willing to do other people's job without question.

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Asked to the IT Department at Geek Squad

  • Geek Squad is first and foremost, a sales position. They will ask if you are comfortable learning new technology and pairing clients with a full solution. You are there to sell the services first and foremost, they'll train you how to click the buttons on the software later.

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Asked to all employees at Geek Squad

  • They pick whoever their friend is, networking is key and your ability to perform is secondary. Friends promote friends and then they lay off an entire US work force.

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