Hinduja Global Solutions Empresa Reclamada
A global leader in optimizing the customer experience lifecycle, digital transformation, and business process management, HGS is helping its clients become more competitive every day. HGS combines automation, analytics, and artificial intelligence with deep domain expertise focusing on digital customer experiences, back-office processing, contact centers, and HRO solutions. Part of the multi-billion-dollar conglomerate Hinduja Group, HGS takes a “globally local” approach. HGS has over 21,600 employees across 38 delivery centers in six countries, making a difference to some of the world’s leading brands across verticals. For the year ended March 31, 2022, HGS had revenues of Rs. 32,636.9 million (US$ 439 million).
Visit https://hgs.cx to learn how HGS transforms customer experiences and builds businesses for the future. leer más
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I am working tediously for the past almost 3 years in the company and in the later we are working 2 hours overtime with only 30 mins break every 3 hours. The most unacceptable and unfortunate with my entire carewr is that despite working long hours. They did not gave my salary and no updates.
¿Qué fue lo que más te gustó del proceso de entrevista?
They are kind and accomodating
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¿Qué debe cambiar para mejorar la cultura de la empresa?
We are all working from home. Therefore we cannot forsee what would the work culture might be.
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¿Qué son algunas de las mejores cosas de tu equipo?
We interact according to what things should be done in able for us to work in a decisive and complete manner. They are all professional
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¿Qué es lo que te hace más feliz en el trabajo?
I am a previous exceeder. I am happy when I hit the target. However, due to changing working conditions. It is not that achievable anymore.
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¿Qué necesita mejorar el equipo directivo?
They should gave checked with us how is our well being despite working long hours. HGS was not giving us enough incentives just because we are working at home . All employees are diligent at what they do but they did not recognizing it.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
They should have a fair set of exceed qualification especially most of us are working dual (they can prioritize setting exceed qualification on the employees' main job if it is offliner or calls.) Most of us are doing all around and setting these are most of the time exhausting and confusing
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