Hotels.com – First few times service was good. Last time we were charged twice for the same date. Each time we tried to rectify the problem we reached another person who had no knowledge/access to prior information.

Hotels.com Empresa Reclamada

Online accommodation booking website leer más

EMPLEADOS PARTICIPANTES: 28

Calificaciones totales: 298

CEO

HR or Marketing? Claim Your Free Employer Account

First few times service was good. Last time we were charged twice for the same date. Each time we tried to rectify the problem we reached another person who had no knowledge/access to prior information.

Other Employee Reviews for Hotels.com

Brevemente describa su total experiencia en el trabajo

Professionalism is well practiced, no negative energy is present.
Revisión Publicado hace 8 años

Brevemente describa su total experiencia en el trabajo

Great people, great tech, large opportunity
Revisión Publicado hace 8 años

¿Qué es lo mejor de tu paquéte de compensación?

I get time off every once in a while
Revisión de Compensación · Publicado hace 6 años

What can this brand most improve?

The absolute worst customer service. The online chat was not helpful at all and did not take ownership of any wrongdoing
Revisión Publicado hace 5 años

What can this brand most improve?

Stop making excuses , false promises and simply refund as promised in writing
Revisión Publicado hace 5 años

Califica tu empresa

Hotels.com – First few times service was good. Last time we were charged twice for the same date. Each time we tried to rectify the problem we reached another person who had no knowledge/access to prior information.

First few times service was good. Last time we were charged twice for the same date. Each time we tried to rectify the problem we reached another person who had no knowledge/access to prior information.

Other Employee Reviews for Hotels.com

Read Reviews by Category

Browse All Companies