43
eNPS Score
Q&A With Hotels.com Employees
Hotels.com employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at Hotels.com
Representatives that sound like they are working from a professional business office than sounding like kitchen cooks and dishwashers.
very unhappy with customer care
get your people to archive their emails. When i email them i always get a message that their inbox is full. Sort out peoples issues
No one at your company takes personal responsibility for anything. Your company listed a hotel on your website with photos showing cleanliness. That's not what I received, and could not leave having booked it as a handicap room. The accompanying bathroom could not be used. No one has helped
customer care and help and support. aLL THEY have is a chatbot
Q&A With Hotels.com Employees
IDX: 0 TOT: 5
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How long does it take to hear back after applying to Hotels.com?
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What are the most important soft skills to be successful at Hotels.com?
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How hard is it to get promoted at Hotels.com?
What's the pay like for employees at Hotels.com?
Hotels.com employees rates their pay and overall compensation an A or 80/100. 67% of employees believe they are paid fairly and 33% of employees get raises every year.
What do employees at Hotels.com think about their benefits?
93% of Hotels.com employees say they are satisfied with their benefits. The majority of employees also get 20-30 days of paid vacation.
Curious about what work's like at Hotels.com?
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Should I work at Hotels.com?
56% of Hotels.com employees would encourage their friends to become coworkers, whereas 31% are neutral and 13% would not recommend working at Hotels.com to their friends.
| 56% | Promoters |
|---|---|
| 31% | Passive |
| 13% | Detractors |
