6
eNPS Score
Q&A With Match.com Employees
Match.com employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at Match.com
Customer service. There is no way to reach anyone. My card was charged for something I did not authorize and I need it refunded
Revisión Publicado hace 2 años
Subscribed a couple of weeks ago. Haven't been able to login for almost a week. Sent numerous emails to customer care. So far all I have received back is irrelevant auto responses and redundant request for information I have already provided. Match doesn't even read my description of the problem
Revisión Publicado hace 2 años
I value the customer service most about this brand.
Revisión Publicado hace 3 años
Im not really considering restarting my profile. Id rather meet other people the old fashion way. Match serves a purpose. I actually had a chick on my couch asking for 2 grand a week allowance. Plus shes got two kids in tow. This shit was movie quality! Lol
Revisión Publicado hace 4 años
Train Customer Support to actually listen to the customer to try and resolve problems. Create an escalation process to resolve unusual issues.
Revisión Publicado hace 4 años
Q&A With Match.com Employees
IDX: 0 TOT: 38
What are your coworkers at Match.com like?
Friendly and they smell nice
What do people at Match.com think about the CEO? What do they do well and what can they improve?
Great. All is well.
What's the interview process like at Match.com?
Intense
What's the company culture like at Match.com?
Excellent
What's the office vibe like at Match.com?
Groovy
What are you most excited about working at Match.com?
Smart folks, good tech
What benefits does Match.com provide?
All of them
How's the work life balance at Match.com?
Awesome
How does Match.com make decisions around promotions?
Who is the best
How much and how often do raises happen at Match.com?
On par with market
How's the work pace at Match.com?
Great, love it.
What's the best part of your job at Match.com?
All of it
How secure do you feel at your job at Match.com?
Very
How's the feedback proccess at Match.com?
Interactive
How do you feel about going to work at Match.com everyday?
Like the belle of the ball
How difficult is it to maintain a social life while in your job at Match.com?
Easy
How challenged are you at Match.com?
Extremely
What are the team outings like at Match.com?
Fun and adventurous
What unique perks and benefits does Match.com provide?
Great parties
What's one thing you wish you'd known before joining Match.com?
The keys to life
How's the morale at Match.com?
Superb
How much diversity is there among employees at Match.com?
Lots
What's the office layout like at Match.com?
Flat
What's the pay like for IT roles at Match.com?
At or above market
What's the vibe like in the IT dept at Match.com? How many hours are you working?
We work hard and play hard
Curious about what work's like at Match.com?
Anonymously Ask Match.com Employees Any Question
Should I work at Match.com?
41% of Match.com employees would encourage their friends to become coworkers, whereas 24% are neutral and 35% would not recommend working at Match.com to their friends.
| 41% | Promoters |
|---|---|
| 24% | Passive |
| 35% | Detractors |
