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I was lured in under the false pretense that this would be a healthy environment and had lots of room for growth. Six months later I find out that everyone is absolutely terrified of speaking up for themselves. The management it’s absolutely horrid. Support is treated like trash constant
¿Qué fue lo que más te gustó del proceso de entrevista?
The managers seemed very personable and professional.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
The benefits and the friendships I have made with some of my coworkers
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¿Qué son algunas de las mejores cosas de tu equipo?
On an individual basis, my coworkers are great. But it is still a toxic environment with middle-management and upper management
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
Pay your employees more, treat your support staff with respect, actually train us properly, and actually give us time to do our jobs
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¿Qué va mal y cómo puede mejorarse?
Communication. Actually communicate between departments and don’t launch anything without warning other departments. And there needs to be an overhaul on training for support. People are absolutely riddled with anxiety over the lack of traini
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¿Qué necesita mejorar el equipo directivo?
Not lying to your support team. Stop overloading them with work. The expectations are absolutely unreasonable. Actually give your employees admin time instead of a 15 minute block twice a day to work on multiple tickets.
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