Viking Cruises – I am misleading customers every day while the company misleads me - I am burnt out | Comparably

Viking Cruises – I am misleading customers every day while the company misleads me - I am burnt out

Viking Cruises Empresa Reclamada
We try to make the world a little smaller, change perspectives and create memories that last a lifetime. leer más
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I am misleading customers every day while the company misleads me - I am burnt out

¿Qué necesita mejorar el equipo directivo?

Being kind, nonjudgmental leaders who lead by example not fear.

Revisión
¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?

I feel undervalued because I am treated as if I am unvalued. Being honest about my compensation would make me feel much better about my compensation.

Revisión
¿Qué debe cambiar para mejorar la cultura de la empresa?

Communication. Stop micro-managing. Maybe go to a happy hour together for team/corporate bonding - this is the first corporate company I've worked for that doesn't even hold Zoom Happy Hours for team bonding/team morale

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¿Qué es lo que te hace más feliz en el trabajo?

When an upset customer calls in to complain about being mislead and I can find a solution to turn their negative experience into a positive experience. The customers I've assisted have become friends that I will never forget - they are wonderful when they're happy.

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¿Cómo pueden mejorar tus colegas y que pueden hacer para trabajar mejor juntos?

Communication. I have been blatantly ignored on several occasions from all my co-workers. If you need help don't expect it from your teammates because no one wants to help one another since you all work against each other trying to make sales and convert bookings

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