Viking Cruises – Customer service. Every time I called, was on hold for at least an hour. The representatives have no authority to actually solve a problem except to offer a voucher. You guys could learm something from Ritz Carlton.

Viking Cruises Empresa Reclamada

We try to make the world a little smaller, change perspectives and create memories that last a lifetime. leer más

EMPLEADOS PARTICIPANTES: 259

Calificaciones totales: 1503

CEO: Torstein Hagen

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Customer service. Every time I called, was on hold for at least an hour. The representatives have no authority to actually solve a problem except to offer a voucher. You guys could learm something from Ritz Carlton.

Other Employee Reviews for Viking Cruises

Brevemente describa su total experiencia en el trabajo

I have had a wonderful experience working for Viking over the last 4 years. My hard work was compensated fairly and I received 4 different promotions during my time here so far. I really enjoy the consultative sales approach the company uses and the brand promise that delivers year after year.
Revisión Publicado hace 6 años

What can this brand most improve?

The Administration should take a hard look at the pre-embarking phase. This was just terrible.
Revisión Publicado hace 5 años

What do you value most about this brand?

Experiences, comfort, locations and stsff
Revisión Publicado hace 5 años

What can this brand most improve?

coordination of air flight service
Revisión Publicado hace 5 años

What can this brand most improve?

Better attention to customer desires if possible. I understand covid is major concern of y & me
Revisión Publicado hace 5 años

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Viking Cruises – Customer service. Every time I called, was on hold for at least an hour. The representatives have no authority to actually solve a problem except to offer a voucher. You guys could learm something from Ritz Carlton.

Customer service. Every time I called, was on hold for at least an hour. The representatives have no authority to actually solve a problem except to offer a voucher. You guys could learm something from Ritz Carlton.

Other Employee Reviews for Viking Cruises

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