Viking Cruises – Customer NO service does not understand their own processes and their mistake cost me money. They agreed that they made several mistakes with regard to the airline benefit but refused to correct it. I will NEVER cruise with them again. I will review them completely on Trip advisor.

Viking Cruises Empresa Reclamada

We try to make the world a little smaller, change perspectives and create memories that last a lifetime. leer más

EMPLEADOS PARTICIPANTES: 259

Calificaciones totales: 1503

CEO: Torstein Hagen

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Customer NO service does not understand their own processes and their mistake cost me money. They agreed that they made several mistakes with regard to the airline benefit but refused to correct it. I will NEVER cruise with them again. I will review them completely on Trip advisor.

Other Employee Reviews for Viking Cruises

Brevemente describa su total experiencia en el trabajo

I have had a wonderful experience working for Viking over the last 4 years. My hard work was compensated fairly and I received 4 different promotions during my time here so far. I really enjoy the consultative sales approach the company uses and the brand promise that delivers year after year.
Revisión Publicado hace 6 años

What can this brand most improve?

The Administration should take a hard look at the pre-embarking phase. This was just terrible.
Revisión Publicado hace 5 años

What do you value most about this brand?

Experiences, comfort, locations and stsff
Revisión Publicado hace 5 años

What can this brand most improve?

coordination of air flight service
Revisión Publicado hace 5 años

What can this brand most improve?

Better attention to customer desires if possible. I understand covid is major concern of y & me
Revisión Publicado hace 5 años

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Customer NO service does not understand their own processes and their mistake cost me money. They agreed that they made several mistakes with regard to the airline benefit but refused to correct it. I will NEVER cruise with them again. I will review them completely on Trip advisor.

Other Employee Reviews for Viking Cruises

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