Coldwater Creek – customer service, truth in advertising

Coldwater Creek is a specialty direct mail retailer of apparel, gifts and jewelry. Lire la suite

customer service, truth in advertising

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

Old outdated methods and opinions. Need to stop micromanaging from the top level.

Décrivez brièvement votre expérience globale dans votre entreprise.

Senior management ran this company into the ground, AGAIN.

What can this brand most improve?

Expedite shipping! Don't job out customer service to other countries!!

What can this brand most improve?

product falls apart workmanship poor

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

Leading. There is no leadership at Coldwater Creek, only toxic micromanaging and churning through talent.

Évaluez votre entreprise