-67
eNPS Score
Q&A With Coldwater Creek Employees
Coldwater Creek employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at Coldwater Creek
Customer service is horrible as is supply chain management. I bought an article on sale in July. Still have not received it and was told basiically too bad for you, you can buy a different one at full price!
Posted 8 days ago
The clothes are wonderful and different . But the cost of them are higher than what most women can afford. I would like to see more sales more often, at 25 or 30 percent off. I also miss the brick-and-mortar stores, it was nice to go in and look at the clothes.
Your company is so frustrating and not truthful to the average consumer
The customer service is terrible. Placed an order which showed label printed ready for pickup for 10 days. I called as I believed it to be stolen, lost or otherwise would not ship. The partial shipment in contrast showed a DHL tracking which was invalid/unrecognized. Called twice - no help given
Over worked. Under appreciated. Low pay.
Q&A With Coldwater Creek Employees
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What is the dress code at Coldwater Creek?
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What kind of people does Coldwater Creek like to hire?
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How often do employees get raises at Coldwater Creek?
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Should I work at Coldwater Creek?
11% of Coldwater Creek employees would encourage their friends to become coworkers, whereas 11% are neutral and 78% would not recommend working at Coldwater Creek to their friends.
| 11% | Promoters |
|---|---|
| 11% | Passive |
| 78% | Detractors |
