
CSR, shipping (freight), ETA, pricing
Communication and making themselves available to speak with their employees more often and learn from them how the environment can be improved. Doing these surveys is a start for sure.
I feel micromanaged to the point of feeling demotivated, that my work is under appreciated. A higher salary and attainable quotas along with benefits which include all categories (dental, health,vision,fitness) We are sitting at a computer for 9 hours a day - our vision is being damaged.
The previous question is not a simple yes or no. I greatly value some co-workers who have provided great assistance while others are very cold and uncaring. It's definitely a mixture of personalities. Working together more cohesively starts at the top and the way employees are vetted.