Global Industrial Company – Long hour since since I started, too much turn over. We keep heariig - "hang in there, it will get better". They have been saying this for years. When will it actually happen? | Comparably

Global Industrial Company – Long hour since since I started, too much turn over. We keep heariig - "hang in there, it will get better". They have been saying this for years. When will it actually happen?

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Global Industrial Company Compagnie réclamée
Global Industrial is one of the world's most experienced resources for industrial supplies. From pallets to whiteboards, we can supply that. But what really sets us apart is that every one of our million-plus products comes with something extra: industrial strength know-how. Looking for a go-getter? A problem-solver? A deadline beater? Whatever you need to keep your company running like a well-oiled machine, we can supply that. Lire la suite
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EMPLOYÉ
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18503

Long hour since since I started, too much turn over. We keep heariig - "hang in there, it will get better". They have been saying this for years. When will it actually happen?

Décrivez brièvement votre expérience globale dans votre entreprise.

the stressors are often unnecessary. it's frustrating to watch, as we have the potential to be GREAT, but we keep missing the mark by a longshot. not sure how executive group doesn't know this. ACE=accelerating customer experience into the toilet. accelerate only means increase speed, not improve.

Décrivez brièvement votre expérience globale dans votre entreprise.

Too much work in our department, too many changes and people just doing what they want since training is slack.

Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?

being able to work from home

Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?

Being able to work from home

Qu’est-ce qui vous plaît le plus dans l’équipe de direction?

Easy to speak to them.

Qu’est-ce qui vous rend le plus heureux au travail?

When I can complete an issue for a customer

Qu’est-ce qui vous rend le plus heureux au travail?

solving a problem customer has

Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?

Bonuses need to reflect the hard work we do. 401K should be matched dollar for dollar.

Quelles sont les meilleures choses à propos de votre équipe?

Dont really interact with my team; however, my lead and manager are easy to speak with when I need to

Quelles sont les meilleures choses à propos de votre équipe?

my team is smart. we are in the trenches together. we need each other to stay sane and prevent meltdowns. the environment here is very stressful. the team members support one another to get thru that.

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

they have lofty goals, but never never put any support system in place to achieve those. corporate sales reps should have full admin and cust service support to retain those corporate customers. we do NOT treat our customers well. hard to retain their business.

Qu’est-ce que vos collègues doivent améliorer et comment pouvez-vous mieux travailler ensemble?

Leads need to be receptive to helping all employees not only the ones on their team. I wouldn't be reaching out to a lead if I could handle or knew the answer myself. They need to actually answer the phone or IM when we are reaching out.

Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?

hard to say. we get tokens of gratitude, but they don't make up for the additional stressors that we get on a daily basis. our problems are oversimplified and glossed over by mgmt. hard to be happy about the good things when there's always a negative to follow.

Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?

Raise this year didnt even meet the cost of living increase, so actually I am making less. Have been working mandatory OT for a few years with no end in sight. If company is making such outstanding revenue, this needs to be shared with employees with either pay increases, bonus or 401k increase

Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?

i'm not free to do my job because of all the extra garbage on my plate each day. that makes me feel undervalued. re benefits, our restrictive time off policy seems dumb. real life doesn't exactly work that way. sometimes i need to schedule outside of the 30-90 day window we're limited to. dumb.

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

Not taking down to employees There is too much emphasis on taking a call. but none on letting us work to fix the problem. They want you back on the phone getting another call. You know if we could have time (other than 1 hour a day) to work issues, maybe there wouldn't be mad repeat callers

Other Employee Reviews for Global Industrial Company

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