Hotels.com – Very poor customer service. I have a simple issue but am always talking to a new person who appears unable to reference past conversations. It is as if a new issue each time.

Hotels.com Compagnie réclamée

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Very poor customer service. I have a simple issue but am always talking to a new person who appears unable to reference past conversations. It is as if a new issue each time.

Décrivez brièvement votre expérience globale dans votre entreprise.

Professionalism is well practiced, no negative energy is present.

Décrivez brièvement votre expérience globale dans votre entreprise.

Great people, great tech, large opportunity

Quelle est la meilleure partie de votre programme de rémunération?

I get time off every once in a while

What can this brand most improve?

The absolute worst customer service. The online chat was not helpful at all and did not take ownership of any wrongdoing

What can this brand most improve?

Stop making excuses , false promises and simply refund as promised in writing

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