Hotels.com – Once customer has provided all necessary information to.resolve issue, issue should be resolved without requiring the customer to have to constantly follow-up and in my case the issue still hasn't been resolved and it's been more than 7 days. I have called at least 10x and sent at least 5 emails.

Hotels.com Compagnie réclamée

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Once customer has provided all necessary information to.resolve issue, issue should be resolved without requiring the customer to have to constantly follow-up and in my case the issue still hasn't been resolved and it's been more than 7 days. I have called at least 10x and sent at least 5 emails.

Décrivez brièvement votre expérience globale dans votre entreprise.

Professionalism is well practiced, no negative energy is present.

Décrivez brièvement votre expérience globale dans votre entreprise.

Great people, great tech, large opportunity

Quelle est la meilleure partie de votre programme de rémunération?

I get time off every once in a while

What can this brand most improve?

The absolute worst customer service. The online chat was not helpful at all and did not take ownership of any wrongdoing

What can this brand most improve?

Stop making excuses , false promises and simply refund as promised in writing

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