MetroPCS Communications – Customer service - they need to stop outsourcing it. Every time I call them, their agents make the situation far worse than it was. now I paid for a phone I didn't get and they cut my prepaid service off early demanding a second payment for the device I never got! all I got from cs was lie after lie

MetroPCS Communications, a wireless telecommunications carrier, offers broadband mobile services in the United States. Lire la suite

Customer service - they need to stop outsourcing it. Every time I call them, their agents make the situation far worse than it was. now I paid for a phone I didn't get and they cut my prepaid service off early demanding a second payment for the device I never got! all I got from cs was lie after lie

Que faut-il changer pour améliorer la culture de l’entreprise?

It needs an overhaul from the corporate offices down!

Qu’est-ce qui vous plaît le plus dans l’équipe de direction?

They communicate with the team well

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

Employee handling, communication, treatment.

Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?

I don't get paid time off, it's impossible to get commission, and I work 11 hour days with no air conditioning.

Qu’est-ce qui vous plaît le plus dans l’équipe de direction?

Owning the mile and positives attitudes

Évaluez votre entreprise