Mood Media – Morale is better than the last company I worked for and employees typically treat each other better. Customers are rather very frustrated or apathetic towards their service. Serious disconnect between account management, cust service and operations. | Comparably

Mood Media – Morale is better than the last company I worked for and employees typically treat each other better. Customers are rather very frustrated or apathetic towards their service. Serious disconnect between account management, cust service and operations.

Mood Media Compagnie réclamée
Mood Media is a digital marketing firm focusing on the customer experience. Lire la suite
EMPLOYÉ
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28
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304
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Morale is better than the last company I worked for and employees typically treat each other better. Customers are rather very frustrated or apathetic towards their service. Serious disconnect between account management, cust service and operations.

Quelles sont les meilleures choses à propos de votre équipe?

More experienced employees are invaluable sources of information.

Qu’avez-vous le plus aimé du procédé d’entretien?

Casual, genuine, free of irrelevant questions or scenarios.

Qu’est-ce qui vous rend le plus heureux au travail?

Being able to positively affect a customers experience. Improving their company or work environment.

Qu’est-ce qui vous plaît le plus dans l’équipe de direction?

My manager is great. I do not have regular interaction with leadership in other divisions.

Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?

The people I interact with regularly are more team oriented, helpful and positive. The ones where interaction is done via phone calls or emails are less helpful, less cordial, and more concerned with their goals as opposed to the company as a whole.

Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?

I feel like compensation is allocated very poorly. Some departments get compensated very generously for relatively little work (sales, account management) and they can't even do that correctly. That's based on my experience and it could be a misrepresentation of the company as a whole.

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