Mood Media Employee Reviews

If you're young with no work experience, this place is ok for getting the experience you need to be hired somewhere else. They hire without experience and provide ok training, but no matter how long you are here and how much experience you gain, you will always be paid like you have no experience.

No internal support, minimal ongoing training, alow process with customer negotiations, blame placed on repa instead of the internal and purchasing issues , setbacks in installations that no kne cares abkjt, no sense of urgency.

Morale is better than the last company I worked for and employees typically treat each other better. Customers are rather very frustrated or apathetic towards their service. Serious disconnect between account management, cust service and operations.

There is a new CEO, the one listed is wrong

My manager is great. I do not have regular interaction with leadership in other divisions.

Try doing the job of your employees for one month and with the pay they receive, then reconsider your 6 figure bonuses before you tell your employees you don't have the money to give them raises.

Lots of meetings. fatal flaw. no effective follow thru on ideas. Antiquated core product. Do not listen and implement bottom up. Only top->d

Jobs like this are thankless from the customer, but shouldn't be thankless from management. and a $5 pizza party doesn't count. Pay your employees better and be compassionate about the amount of stress that comes from customers as part of the job. Don't add to it with unrealistic/impossible metrics.

I feel like compensation is allocated very poorly. Some departments get compensated very generously for relatively little work (sales, account management) and they can't even do that correctly. That's based on my experience and it could be a misrepresentation of the company as a whole.

$35k Guarantee for 6mos. Any month you miss quota you owe. Working poor. Top sales really are making more like 60 w commission.

The people doing the stressful jobs are patient with each other and understand when someone is frustrated. That makes it a more forgiving environment among peers.

More experienced employees are invaluable sources of information.

Collaboration.

Most employees get along well with each other and work together

The people I interact with regularly are more team oriented, helpful and positive. The ones where interaction is done via phone calls or emails are less helpful, less cordial, and more concerned with their goals as opposed to the company as a whole.

Work remote.

Casual, genuine, free of irrelevant questions or scenarios.

Being able to positively affect a customers experience. Improving their company or work environment.

The processes once a sale is made need to be streamlined more

Compensation. Antiquated products.

Being able to work on a variety of projects with a variety of people

Senior management's empathy with the front line employees