Mood Media Claimed Company
Mood Media is a digital marketing firm focusing on the customer experience. read more
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Morale is better than the last company I worked for and employees typically treat each other better. Customers are rather very frustrated or apathetic towards their service. Serious disconnect between account management, cust service and operations.
What are some of the best things about your team?
More experienced employees are invaluable sources of information.
What did you like most about the interview process?
Casual, genuine, free of irrelevant questions or scenarios.
What makes you most happy at work?
Being able to positively affect a customers experience. Improving their company or work environment.
What do you like best about the leadership team?
My manager is great. I do not have regular interaction with leadership in other divisions.
What is most positive about the culture and environment at your company?
The people I interact with regularly are more team oriented, helpful and positive. The ones where interaction is done via phone calls or emails are less helpful, less cordial, and more concerned with their goals as opposed to the company as a whole.
Why do you feel undervalued and what would make you feel better about your compensation?
I feel like compensation is allocated very poorly. Some departments get compensated very generously for relatively little work (sales, account management) and they can't even do that correctly. That's based on my experience and it could be a misrepresentation of the company as a whole.
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