Mood Media – The processes once a sale is made need to be streamlined more

Mood Media Claimed Company

Mood Media is a digital marketing firm focusing on the customer experience. read more

EMPLOYEE PARTICIPANTS: 28

TOTAL RATINGS: 304

CEO: Malcolm McRoberts

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The processes once a sale is made need to be streamlined more

Other Employee Reviews for Mood Media

What's going wrong and how can it be improved?

Compensation. Antiquated products.
Outlook review

What would you most like to see improved at your company?

Senior management's empathy with the front line employees
Outlook review

Briefly describe your overall experience at your company

There is a new CEO, the one listed is wrong

Briefly describe your overall experience at your company

Morale is better than the last company I worked for and employees typically treat each other better. Customers are rather very frustrated or apathetic towards their service. Serious disconnect between account management, cust service and operations.

Briefly describe your overall experience at your company

No internal support, minimal ongoing training, alow process with customer negotiations, blame placed on repa instead of the internal and purchasing issues , setbacks in installations that no kne cares abkjt, no sense of urgency.

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Mood Media – The processes once a sale is made need to be streamlined more

The processes once a sale is made need to be streamlined more

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