Sears Hometown and Outlet Stores – Sears sweeps HR incidents under the rug and disengages support of individuals who were put in Hostile work environments. | Comparably

Sears Hometown and Outlet Stores – Sears sweeps HR incidents under the rug and disengages support of individuals who were put in Hostile work environments.

Sears Hometown and Outlet Stores, Inc. is a national retailer primarily focused on selling home appliances, hardware, tools and lawn and garden equipment. Lire la suite
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15
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Sears sweeps HR incidents under the rug and disengages support of individuals who were put in Hostile work environments.

Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?

I was under valued as a glorified babysitter with no empowerment to manage the local Sears Hometown Store.

Qu’avez-vous le plus aimé du procédé d’entretien?

I was hired over the phone before seeing the store and knowing the negative past from previous ownership and previous on site managemt by Corporate once owners retired.

Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?

Distribution is horrible. Previous orders were stretched out months for delivery. Even when other items were ordered after the fact, thise orders came in a timely matter. Many disaplointed & frustrated customers.

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

Emoathy and understanding of their employees. Even a sales based organization has the ethical duty to do what is right by their employees. This is why I have contacted OSHA at the federal level.

Qu’est-ce que vos collègues doivent améliorer et comment pouvez-vous mieux travailler ensemble?

The local Sears hired milennials who do not listen, do not respect the levels of supervisor authority which in turn failed to foster a positive environment. Whrn the issue was raised with the next kevel of supervisor the milennials retaliated.

Que faut-il changer pour améliorer la culture de l’entreprise?

The company culture is based on sales metrics. Hiwever, when they hand off a store with a bad image in a small town. Sales are not the first item to conquer as is refacing customer satisfaction that makes customers for life.

Other Employee Reviews for Sears Hometown and Outlet Stores

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