Sugarwish – They still use manual tracking of packed products, no sense of organization and an ex teacher is trying to juggle it all with no experience. Never any positive comments to staff and everyone is left to their own devices to figure things out. No communication, procedures are not standardized, Crazy! | Comparably

Sugarwish – They still use manual tracking of packed products, no sense of organization and an ex teacher is trying to juggle it all with no experience. Never any positive comments to staff and everyone is left to their own devices to figure things out. No communication, procedures are not standardized, Crazy!

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EMPLOYÉ
PARTICIPANTS
16
TOTAL
NOTATIONS
222

They still use manual tracking of packed products, no sense of organization and an ex teacher is trying to juggle it all with no experience. Never any positive comments to staff and everyone is left to their own devices to figure things out. No communication, procedures are not standardized, Crazy!

Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?

Certainly could provide benefits, flex time, stop blaming systems for orders not filled and do something about lack of systems

Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?

Orders don't get filled in timely manner, or substitutions are made. Customers are not notified if their choices are unavailable, the orders sit in a room for days without being filled. Many mistakes are made in shipping, scanning and orders are mixed up constantly.

Qu'amélioreriez-vous dans le procédé d’entretien de votre entreprise?

Basically during busy season, they take all able bodies. They use a temp agency and no one even really meets the boss. Turnover is 90% during busy season and no one in management cares. Some team leaders are attitude-prone and difficult to deal with

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

Use technology so they know what has been ordered, what is in the warehouse, how to retain GOOD employees, communicate procedures, stop rotating people into a different job everyday. Let them learn the job first. See who is good at what, give incentives to use urgency. Communicate in spanish AND ENG

Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?

Many people last only a week or two because they get rotated in to a different job every day and never learn it completely. By the time they get back to doing that same job, everything about it has changed and there is no written documentation or procedures manual. People are constantly on cell phon

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