TiVo is a digital video recorder that allows users to save TV programs for later viewing based on an electronic TV programming schedule. Lire la suite

EMPLOYÉ PARTICIPANTS: 21

TOTAL NOTATIONS: 320

PDG: Raghavendra Rau

customer service needs people who speak ENGLISH well, listen well, can paraphrase callers' issues accurately, document issues accurately

Other Employee Reviews for Tivo

Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?

Our product has incremental innovation and a ton of stagnation.

Décrivez brièvement votre expérience globale dans votre entreprise.

it's been good. hopefully gets even better.

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Overall my experience is that everyone looks out for themselves with the lack of knowledge of the product and no knowledge or training on a consistent basis. Any knowledge that the department has is kept to themselves to obtain job security.

What can this brand most improve?

customer service response and follow up. ability to solve your problem

Décrivez brièvement votre expérience globale dans votre entreprise.

admin warehouse general work computer skills customer care

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Tivo – customer service needs people who speak ENGLISH well, listen well, can paraphrase callers' issues accurately, document issues accurately

customer service needs people who speak ENGLISH well, listen well, can paraphrase callers' issues accurately, document issues accurately

Other Employee Reviews for Tivo

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