Westin – The customer service was awful. Charged multiple times for my stay that was already paid for. It took me 2 hours fi reach the front desk via phone. Upon going to the front desk no one was available. Jennifer, working had disappearded. Finally when she anserwed, she hung up on me.

Westin

"Westin Automotive Products brings to market, aftermarket products for trucks, cars, CUVs, and SUVs." Lire la suite

EMPLOYÉ PARTICIPANTS: 18

TOTAL NOTATIONS: 206

PDG: Bob West

The customer service was awful. Charged multiple times for my stay that was already paid for. It took me 2 hours fi reach the front desk via phone. Upon going to the front desk no one was available. Jennifer, working had disappearded. Finally when she anserwed, she hung up on me.

Other Employee Reviews for Westin

Qu’est-ce qui vous plaît le plus dans l’équipe de direction?

Easy to get along with

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

If they would get more involved.

Décrivez brièvement votre expérience globale dans votre entreprise.

A five year employee who has been awarded increasingly technical positions as I gain mor experience

What can this brand most improve?

The customer service at the old town alexandria property was awful rooms were not santatized front desk rude place in a room viewing an alley

What do you value most about this brand?

I most value amenity of this bland. I have used your hotel many times since I was a child. You hasn't change amenity. Also, recently I feel more amenity as I grow up. Cheerful staffs service kindly even if I can't speak English fluently. Room keeper's clean our rooms to make us more confortable.

Évaluez votre entreprise

Westin – The customer service was awful. Charged multiple times for my stay that was already paid for. It took me 2 hours fi reach the front desk via phone. Upon going to the front desk no one was available. Jennifer, working had disappearded. Finally when she anserwed, she hung up on me.

The customer service was awful. Charged multiple times for my stay that was already paid for. It took me 2 hours fi reach the front desk via phone. Upon going to the front desk no one was available. Jennifer, working had disappearded. Finally when she anserwed, she hung up on me.

Other Employee Reviews for Westin

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