Coldwater Creek – customer service, truth in advertising

Coldwater Creek is a specialty direct mail retailer of apparel, gifts and jewelry. leggi di più

customer service, truth in advertising

Che cosa deve fare il gruppo dirigente per migliorare?

Old outdated methods and opinions. Need to stop micromanaging from the top level.

Descrivere brevemente la vostra esperienza complessiva presso la vostra azienda

Senior management ran this company into the ground, AGAIN.

What can this brand most improve?

Expedite shipping! Don't job out customer service to other countries!!

What can this brand most improve?

product falls apart workmanship poor

Che cosa deve fare il gruppo dirigente per migliorare?

Leading. There is no leadership at Coldwater Creek, only toxic micromanaging and churning through talent.

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