Combined Insurance – Customers need technical assistance and this needs to be an option when calling. To be told "we don't have a technical assistance department" is frustrating! When filing a claim and the "web portal" isn't working & the FAX doesn't pickup, customers who are already frustrated become even more so!

Combined Insurance is an insurance provider that offers products in North America, Europe and Asia Pacific. leggi di più

DIPENDENTE PARTECIPANTI: 42

Nominale Complessiva: 435

Amministratore delegato: Brad Bennett

Customers need technical assistance and this needs to be an option when calling. To be told "we don't have a technical assistance department" is frustrating! When filing a claim and the "web portal" isn't working & the FAX doesn't pickup, customers who are already frustrated become even more so!

Other Employee Reviews for Combined Insurance

Che cosa sta andando male e come può essere migliorato?

This company needs management; a REAL manager-someone who wants their people to succeed and who isn't either sick or attending a family member's funeral every week.....OR on vacation....

Descrivere brevemente la vostra esperienza complessiva presso la vostra azienda

Worst company I have ever worked for...culture is almost cult-like.

Cosa ti piace di più del team di leadership?

they are helpful and approachable

What can this brand most improve?

Adaptability to customer situation and looking for ways to provide timely responsive updates on claims. I submitted the required paperwork on 10/5/21 and 8 weeks later the team consistently resets the clock to account for lack of follow-yp and care to show a false positive that customer needs met.

What can this brand most improve?

Combined sent my check to the wrong address to no fault of my own. Now they want me to wait another 7-10 days which is unacepptable. I want it overnight at this point since ive waited 3 plus weeks already.

Rate your company

Customers need technical assistance and this needs to be an option when calling. To be told "we don't have a technical assistance department" is frustrating! When filing a claim and the "web portal" isn't working & the FAX doesn't pickup, customers who are already frustrated become even more so!

Other Employee Reviews for Combined Insurance

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